La fonction de suggestion automatique permet d'affiner rapidement votre recherche en suggérant des correspondances possibles au fur et à mesure de la frappe.
Contributeur de premier rang | Partenaire solutions Elite
Opt contacts into 1 to 1 crm emails when GDPR is enabled
Résolue
If I enable GDPR for my HubSpot account, I have the ability to use contacts filters and workflows to set my contacts' subscription settings. However, when I look to email a contact from CRM in a one-to-one format, I have to give them one-time consent or select that they are not applicable to GDPR rules.
How do I opt them in permanently to sales, one to one emails?
As a test, I tried emailing a contact after granting one-time permission, and even after they replied, they still weren't opted in. Meaning, I tried to send them another message and was again presented with the option to grant them one-time consent.
I also tested by subscribing them to one of my marketing email subscription types and I was still presented with the one-time consent option for sales one-to-one emails.