Opt contacts into 1 to 1 crm emails when GDPR is enabledSOLVE
If I enable GDPR for my HubSpot account, I have the ability to use contacts filters and workflows to set my contacts' subscription settings. However, when I look to email a contact from CRM in a one-to-one format, I have to give them one-time consent or select that they are not applicable to GDPR rules.
How do I opt them in permanently to sales, one to one emails?
As a test, I tried emailing a contact after granting one-time permission, and even after they replied, they still weren't opted in. Meaning, I tried to send them another message and was again presented with the option to grant them one-time consent.
I also tested by subscribing them to one of my marketing email subscription types and I was still presented with the one-time consent option for sales one-to-one emails.
Please advise, thanks.
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