Hubspot cookie is set although I use Avada Privacy Banner

LK_DI
Member

Hello,

I am using the privacy banner of Avada (Wordpress theme) to get a consent from my website visitors that we are allowed to use cookies. Here is a link to my site: https://www.digital-identity.cc/

Now we started as well to use HubSpot as our CRM and I integrated it to our website. The issue is now that hubspot still is setting a cookie even before the customer has given his consent on the privacy banner.

I found out that Hubspot has own privacy settings, so I tried them out, but in that case I had an additional banner appearing on my site and that was not practical.

Therefore I would like to know if I am somehow able to integrate the consent for the Hubspot cookie into the Avada privacy banner, like the consent for Facebook cookies is.

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1 Reply 1
MiaSrebrnjak
Community Manager

Hi @LK_DI,

 

Thank you for reaching out to the Community. I want to include a couple of subject matter experts into the conversation for different perspectives. 

 

@Phil_Vallender , @ManuelC , @Dan1 could you share a few tips and best practices about managing cookie consent banners? 

 

Thank you,

 

Mia

 


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