How to disable email tracking (free)SOLVE
Sep 27, 2018 5:11 AM
I found this guide about the email tracking but I cannot find the menus described in the article. https://knowledge.hubspot.com/email-user-guide-v2/how-to-set-up-your-email-tracking?KBOpenTab
How do I disable email tracking? I am using the free account.
All the best,
Solved! Go to Solution.
Sep 28, 2018 5:20 AM
Thanks for clarifying.
After you connect your inbox to HubSpot:
- If you send emails from your inbox, you have the option to enable or disable tracking with a checkbox
- If you send emails from within the CRM app, I am pretty sure that these will be tracked automatically and I can not see a way to disable that.
Hope this helps.