GDPR

MarcoP
Member

How to delete cookie policy banner

SOLVE

Hello everyone,

 

I'm having some trouble with the cookie policy banner. I've tried to change the hubspot's cookie banner with another one, but, even if I unchecked the box in the cookie options section, it's still there. What I can do the delete that cookie banner?

Thank you in advance.

0 Upvotes
2 Accepted solutions
MFrankJohnson
Solution
Thought Leader

How to delete cookie policy banner

SOLVE

The banner is probably gone @MarcoP ...

- Try the page from a virgin browser (incognito) that hasn't been cookied.

- Clear you browser cache.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes
Aakar
Solution
Key Advisor

How to delete cookie policy banner

SOLVE

Hi @MarcoP 

 

If you've unchecked the option, then it'd not appear at all. As @MFrankJohnson  mentioned, please clear your browser cache or try it in an incognito window.

 

Thanks.

Aakar

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost

View solution in original post

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3 Replies 3
MFrankJohnson
Solution
Thought Leader

How to delete cookie policy banner

SOLVE

The banner is probably gone @MarcoP ...

- Try the page from a virgin browser (incognito) that hasn't been cookied.

- Clear you browser cache.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

0 Upvotes
Aakar
Solution
Key Advisor

How to delete cookie policy banner

SOLVE

Hi @MarcoP 

 

If you've unchecked the option, then it'd not appear at all. As @MFrankJohnson  mentioned, please clear your browser cache or try it in an incognito window.

 

Thanks.

Aakar

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost
0 Upvotes
simonecape
Member

How to delete cookie policy banner

SOLVE

I can say that I have the same problem and I've unchecked the gdpr, changed browser etc. and the banner is still there?
I read (Please note: if you disable GDPR in your account, the cookie consent banner will not be automatically disabled. ) in this page: 

https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-turn-on-gdpr-functionality-in-my...

What should I do?

-----

Edit: Solved, I went to the main settings in the privacy settings.

0 Upvotes