GDPR

MarcoP
Membre

How to delete cookie policy banner

Résolue

Hello everyone,

 

I'm having some trouble with the cookie policy banner. I've tried to change the hubspot's cookie banner with another one, but, even if I unchecked the box in the cookie options section, it's still there. What I can do the delete that cookie banner?

Thank you in advance.

0 Votes
2 Solutions acceptées
MFrankJohnson
Solution
Leader d'opinion

How to delete cookie policy banner

Résolue

The banner is probably gone @MarcoP ...

- Try the page from a virgin browser (incognito) that hasn't been cookied.

- Clear you browser cache.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

Voir la solution dans l'envoi d'origine

0 Votes
Aakar
Solution
Conseiller clé

How to delete cookie policy banner

Résolue

Hi @MarcoP 

 

If you've unchecked the option, then it'd not appear at all. As @MFrankJohnson  mentioned, please clear your browser cache or try it in an incognito window.

 

Thanks.

Aakar

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost

Voir la solution dans l'envoi d'origine

0 Votes
3 Réponses
MFrankJohnson
Solution
Leader d'opinion

How to delete cookie policy banner

Résolue

The banner is probably gone @MarcoP ...

- Try the page from a virgin browser (incognito) that hasn't been cookied.

- Clear you browser cache.

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com
0 Votes
Aakar
Solution
Conseiller clé

How to delete cookie policy banner

Résolue

Hi @MarcoP 

 

If you've unchecked the option, then it'd not appear at all. As @MFrankJohnson  mentioned, please clear your browser cache or try it in an incognito window.

 

Thanks.

Aakar

Aakar Anil
Marketing Technologist
aakar.me | @aakarpost | in/aakarpost
0 Votes
simonecape
Membre

How to delete cookie policy banner

Résolue

I can say that I have the same problem and I've unchecked the gdpr, changed browser etc. and the banner is still there?
I read (Please note: if you disable GDPR in your account, the cookie consent banner will not be automatically disabled. ) in this page: 

https://knowledge.hubspot.com/articles/kcs_article/account/how-do-i-turn-on-gdpr-functionality-in-my...

What should I do?

-----

Edit: Solved, I went to the main settings in the privacy settings.

0 Votes