GDPR consent tracking non-HubSpot forms

[JHendriks]

Is GDPR consent tracking available for non-hubspot forms? And how can I set that up?

[TiphaineCuisset]

Hi @JHendriks 

Thank you for reaching out and happy new year!

Apologies for the delay here 

I'd recommend upvoting this idea in our Community Forum that is requesting the same thing. 

I also want to tag some of our experts on this @Phil_Vallender  @Daniel_Bleich  @Bruno_Teixeira how do you manage GDPR consent when using the non hubspot forms tool? Any workaround or suggestions to share with @JHendriks on this? 

Best, 

Tiphaine

[JHendriks]

thank you Tiphaine and happy new year!

[Bruno_Teixeira · Accepted solution]

Hello @JHendriks ,

The GDPR consent tracking is not available for non-Hubspot forms, but you can copy the consent then past in your other forms. Actually it's just a way to let you communicate normally and automatically with your leads. If you're using an external form and you have any kind of consent on it, you can just add a legal communication to your contacts. You can do this by going to Contacts -> Select your contacts -> More -> Add legal basis for processing contact's data. And you can also edit here the communication subscription.

You can also add the Hubspot form embed code to your external site and so transform it into a Hubspot form.

[JHendriks]

thank you Bruno