GDPR & Form Submission Email Notifications

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LollipopRob
Contributor

Hi,

I'd like to know if the email notifications we receive when somebody fills out a form are subject to the GDPR right to be forgotten?

e.g. if three members of my team receive an email when a new contact fills out form X, will I need to ask each of them to delete those emails if the contact asks for their data to be deleted?

I'm fairly sure the answer will be yes, but I thought I'd ask anyway.

It will mean rethinking how we send form submission notifications.

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bradmin
Solution
Key Advisor

Hi, @LollipopRob. Asking the community is a good idea, although you may want to review HubSpot's page on GDPR, and/or send an email to privacy@hubspot.com if you have followup questions (or your customer success manager).  


Brad Mampe, Salesforce Analyst, Fidelity
I'm probably wrong. I may not be right about that.

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bradmin
Solution
Key Advisor

Hi, @LollipopRob. Asking the community is a good idea, although you may want to review HubSpot's page on GDPR, and/or send an email to privacy@hubspot.com if you have followup questions (or your customer success manager).  


Brad Mampe, Salesforce Analyst, Fidelity
I'm probably wrong. I may not be right about that.

View solution in original post

edjusten
HubSpot Employee

@LollipopRob HubSpot has released its GDPR product roadmap. Find out more here:

 

https://www.hubspot.com/data-privacy/gdpr/product-readiness

 

Ed Justen


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