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Double opt-in and workflows
Esteemed Contributor
Jan 15, 2018 7:44 AM
Hi,
Can someone provide details of how the double opt-in process affects workflows?
An example workflow might be:
- User fills out form on landing page
- User added to a contact list
- User receives thank you email with download link
- Stakeholder send notification of the email open
- Stakeholder sent notification of download
I'm interested if the double opt-in settings will interfer with that set-up at all, or if it will dynamically 'slot-in' to the workflow process based on the users opt-in status.
It seems as though the workflow scenario for a user that has not opted in would be something like:
- User fills out form on landing page
- User recieves an opt in email confirmation
- User clicks on opt in email link
- email link opens confirmation page
- optionally - user recieves a confirmation email
- User added to a contact list
- User receives thank you email with download link
- Stakeholder send notification of the email open
- Stakeholder sent notification of download
The worry with the confirmation landing page (step 4) is that it may break any intended user journey.
Any advice on this would be greatly appreciated.
Thanks
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