GDPR

BAdair7
Contributor

Default GDPR Text by Brand

SOLVE

Hubspot support says the new HubSpot form builder only allows you to set one default privacy/consent text for all forms, and this text cannot be customized per individual form or brand via the standard Data privacy options field.

To show brand-specific privacy text on forms, follow these steps:

  1. In the form editor, remove the default Data privacy options field.
  2. Add a rich text field for your brand’s unique privacy message.
  3. Enter the brand-specific privacy statement manually in this field.
  4. Save and publish the form.

Preview your form to confirm the correct privacy text appears for the intended brand.


We're running multiple brands and bare minimum need the option to edit the data privacy text witin the form to reflect the correct brand on the form.  We used to have this feature before the new form builder came out.  It would be even better if you could set the default privacy text per brand. 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Default GDPR Text by Brand

SOLVE

Hi @BAdair7,

 

I agree. The best place for these kinds if requests, monitored by the product team is the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Generally, the new form builder is still a new product which is also lacking other features the legacy editor has. I'm sure all of these items are on the roadmap. Unfortunately, we just have to be patient.

 

Best regards 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Default GDPR Text by Brand

SOLVE

Hi @BAdair7,

 

I agree. The best place for these kinds if requests, monitored by the product team is the ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

Generally, the new form builder is still a new product which is also lacking other features the legacy editor has. I'm sure all of these items are on the roadmap. Unfortunately, we just have to be patient.

 

Best regards 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes