Contacts

[EKendall75]

Some contacts didn't receive an email I sent.  I have identified those contacts, if I convert those contacts into a new static list, will they still remain on the active list.

[EKendall75]

Thanks 🙂

[karstenkoehler · Accepted solution]

Hi @EKendall75,

Yes, creating a new list does not remove contacts from old lists (unless you have specifically configured this via a new beta setting).

You can think of lists as filters. By creating a new list, you're creating new filters.

If you have email delivery issues, you might find my reply here helpful: https://community.hubspot.com/t5/Email-Marketing-Tool/Marketing-Email/m-p/915211/highlight/true#M119...

Best regards!