GDPR

KHanold
Participant

Can an email preferences link be added to a CTA?

SOLVE

Essentially the title. I'd like to start a reengagement campaign that asks contacts if their information is correct/give them the option to update it as a CTA. This was suggested as an example HubSpot article so I assumed they had the capability to do so, but I'm not sure it's possible as I can't find any information on how to do this. 

 

How can I go about doing this?

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can an email preferences link be added to a CTA?

SOLVE

Hi @KHanold,

 

When you add a regular hyperlink in a marketing email (within text or a CTA), you can choose between link types. By default, this is a URL but subscription preferences are also among those link types:

 

karstenkoehler_0-1692809500127.png

 

karstenkoehler_1-1692809508935.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Can an email preferences link be added to a CTA?

SOLVE

Hi @KHanold,

 

When you add a regular hyperlink in a marketing email (within text or a CTA), you can choose between link types. By default, this is a URL but subscription preferences are also among those link types:

 

karstenkoehler_0-1692809500127.png

 

karstenkoehler_1-1692809508935.png

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

KHanold
Participant

Can an email preferences link be added to a CTA?

SOLVE

Thank you! Is it possible to also ask them to update their contact information in a CTA?

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Can an email preferences link be added to a CTA?

SOLVE

Hi @KHanold,

 

Not directly, you would have to link to a page that features a contact form which these contacts would then submit. The submission would update the contact record accordingly.

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.