Adjusting Cookie Pop-Up/Banner/Cookie Settings

SOLVE
EnesCinar
Contributor

Hi all,

 

We use a cookie banner that has two options which are "No, Thanks" and "Accept". However, we want to change that according to the trends. We want to adjust it to "Cookie Settings" and "Accept".  When I look at the other websites, they present managing consent preferences when a visitor clicks "Cookie Settings". May I implement that without using the third-party tool?  I share an example of what I mean from The Times website.

Screen Shot 2021-05-03 at 22.38.10.png

Screen Shot 2021-05-03 at 22.39.36.png

 

1 Accepted solution

Accepted Solutions
MiaSrebrnjak
Solution
Community Manager

Hi @EnesCinar,

 

Thank you for reaching out to the Community, that's an interesting topic! 

 

HubSpot has recently made changes to the cookie tracking settings and now offers the option to customize and add cookie categories that web visitors can accept or decline. You can learn more about the cookie policy customization in HubSpot in this Knowledge base article. Our cookie banner team has also added geotargeting to the settings last week - HubSpot users now have the ability to select the country that a selected cookie policy will display for:  

Screenshot 2021-05-05 at 17.09.03.png

 

 

There are also other apps and software providers our users use to manage their cookies policies:  Cookiebot and OneTrust to name two.

 

@Phil_Vallender are there any other apps you would recommend that help you manage tracking consent preferences?

 

Thanks,

Mia


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6 Replies 6
MiaSrebrnjak
Solution
Community Manager

Hi @EnesCinar,

 

Thank you for reaching out to the Community, that's an interesting topic! 

 

HubSpot has recently made changes to the cookie tracking settings and now offers the option to customize and add cookie categories that web visitors can accept or decline. You can learn more about the cookie policy customization in HubSpot in this Knowledge base article. Our cookie banner team has also added geotargeting to the settings last week - HubSpot users now have the ability to select the country that a selected cookie policy will display for:  

Screenshot 2021-05-05 at 17.09.03.png

 

 

There are also other apps and software providers our users use to manage their cookies policies:  Cookiebot and OneTrust to name two.

 

@Phil_Vallender are there any other apps you would recommend that help you manage tracking consent preferences?

 

Thanks,

Mia


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EnesCinar
Contributor

Hi!

 

Thank you, Mia! As I understand, we can't customize the labels as I mentioned "Cookie Settings" and "Accept All" I will check the OneTrust. In my opinion, it will be great if HubSpot gives a chance to make adjustments like I mentioned because the cookie is crucial for the website analysis, and the new trend is not presenting a "Decline" button at first sight.

 

Regards,

Fredd
Participant

I checked our Top 20 competitors, and not a single one offers the Decline button. Not one. Then I checked the Coca Cola Website, and other large company website...not a single one has a Decline button. They all have one to accept them, or configure them. This makes Hubspot the least effective marketing platform ever created, because all the easy to use functionality is now imposible to use unless one uses another very complicated solution that isn't compatible with a lot of effort.

Here's what Hubspot needs to enable:

1) Make the Decline button optional if the Configure one is present.

2) Enable Cookie Management Opt Out mode.

 

A person configuring this should be able to set policy according to countries and local regulations.

0 Upvotes
YusufAgirdas
Participant

Hi,

I'm also searching for this feature to hide the "Decline" button in the first-step. And if you want to have individual settings or want to decline everything, you have to click on "cookie settings" at first.

Could you please develop this function? HubSpot makes no sense without tracking.

 

Best Regards,

Yusuf

EnesCinar
Contributor

You are definitely right Yusuf, with your words: "HubSpot makes no sense without tracking." To get over this challenge, I start to look for another third-party tool such as OneTrust. However, I am not desired to invest that little functional requirement 😕I am also keeping to find the ways if there is any update, I will write here.

 

Regards,

 

Enes

 

0 Upvotes
MiaSrebrnjak
Community Manager

Thank you @EnesCinar, we're looking forward to your updates and feedback! 

 


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0 Upvotes