Double Opt In Email

New Member

If you're going to turn this on for all of our new contacts and now allow us to turn it off then I think the least you can do is to let us change the template. 


This feature may actually drive us away from Hubspot because it's pretty intrusive.

2 Replies 2
HubSpot Moderator

Hi @zag


Customizable double-opt in emails is currently an upgraded feature available in Marketing Hub Professional and Enterprise accounts. In your Marketing Hub Free account, you can edit the sender address, subject line, and language in the email body as long as you have set up your email footer in settings:


Screen Shot 2019-06-07 at 11.19.58 AM.png


Check out this helpful guide for more

New Contributor

Hi Zakiya, I can find the Double Opt In Button in the free version (german) as u can see on the attached screenshot. While your UI shows the very button. Wonder if this feature was abandoned? Looking foward to hear from you.

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