Outlook Sales Extension

timcooper123
Member

trouble with outlook 365 integration on OS X - says add-in

SOLVE

You can’t open the application “setup.exe” because Microsoft Windows applications are not supported on OS X.

 

i get this message ......

 

Does anyone know how to resolve .... how important is the add-in 

 

Thanks Tim 

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1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

trouble with outlook 365 integration on OS X - says add-in

SOLVE

Hi @timcooper123

 

HubSpot Sales does not support Outlook versions on mac, unfortunately. Full details here.

 

Two key functions of the plugin are: 

  • Logging outgoing emails in the CRM - this can be achieved by using the BCC address
  • Tracking emails with a tracking pixel - no workaround for this without the plugin I don't think

 

Other functions relate the advanced features of HubSpot Sales Pro - templates, documents, etc. These will not be missed unless you are going for full HubSpot Sales Pro adoption.

 

Hope that helps.

 

Phil Vallender | HubSpot Website Agency

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1 Reply 1
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

trouble with outlook 365 integration on OS X - says add-in

SOLVE

Hi @timcooper123

 

HubSpot Sales does not support Outlook versions on mac, unfortunately. Full details here.

 

Two key functions of the plugin are: 

  • Logging outgoing emails in the CRM - this can be achieved by using the BCC address
  • Tracking emails with a tracking pixel - no workaround for this without the plugin I don't think

 

Other functions relate the advanced features of HubSpot Sales Pro - templates, documents, etc. These will not be missed unless you are going for full HubSpot Sales Pro adoption.

 

Hope that helps.

 

Phil Vallender | HubSpot Website Agency
0 Upvotes