emails not tracked - out of the bloom

[dmarketou]

Goodmorning, 

this morning I was able to track my emails using the hubspot extension for chrome. However, out of the bloom I wasn't able to track my emails. The extension says that I am not logged in, and I tried logging off and logging in again but nothing changed. The thing is that all members of our team experience the same problem! What should we do?

[cbsembler · Accepted solution]

Hello @dmarketou, 

I am sorry to hear that you are experiencing these issues. I have included our steps on how to troubleshoot your emails not being tracked with HubSpot Sales, here. 

Please let me know if you have any more questions or concerns. 

Best, 

Courtney Sembler 

Inbound Professor