Oct 21, 20166:45 AM - last edited on Jul 7, 20177:17 AM by roisinkirby
Member
Why can't I delete the email footer in my marketing emails?
SOLVE
Hi everyone,
As a marketer, I would like to delete the email footer section in certains types of emails (emails looking like plain-text emails) but i can't find how 😕
We are a campany based in France and laws are different than CAN-SPAM. As a BtoB business in our country, we know it's possible to send emails without unsubscribe links.
Once this is present in the email body, you can remove the footer by deleting the module (usually called Office Location Information) from the template. You just need to make sure that the tokens mentioned under Required Variables here are included somewhere in the email. I'd recommend cloning the template first though, otherwise it will affect other emails using that template.
Let me know if that doesn't answer your question! If this is definitely not required in France, you could also suggest the option to remove it on our new ideas forum.
Once this is present in the email body, you can remove the footer by deleting the module (usually called Office Location Information) from the template. You just need to make sure that the tokens mentioned under Required Variables here are included somewhere in the email. I'd recommend cloning the template first though, otherwise it will affect other emails using that template.
Let me know if that doesn't answer your question! If this is definitely not required in France, you could also suggest the option to remove it on our new ideas forum.
Why can't I delete the email footer in my marketing emails?
SOLVE
This is bizarre to me. Hubspot bulk emails are unusable for me because:
A) there is a required footer (which looks like you have sent a bulk email, which is what many of us want to avoid when approaching a number of new potential clients)
B) it is not possible to set an automatic followup email for addresses who do not reply. Yes possible with sequences that costs 500USD per month to activate (which is an insane amount just to get some automated email followups)
So i need to get a separate email app, SMartreach for example, because Hubspot has these 2 annoying features.
COuld someone from Hubspot, eg @hannah let us know if we can expect any change in this?
Why can't I delete the email footer in my marketing emails?
SOLVE
Hello there,
it is actually quite possible to send emails without unsubscribe links - you just need to remove it manually every time an email is sent. Is there a way to disable its appearance by default?