What segments have you created that have led to greater engagement?

chrlee
HubSpot Employee
HubSpot Employee

Email segmentation is impacted by a variety of factors. Give us some context about your company and industry, and tell us about segments you've created in your email marketing strategy that have led to greater engagement 💥 

1,221 Replies 1,221
LAnderson85
Contributor

I am also new to email marketing, and I'm in the process of revamping my content creation business starting with my very small town of 48,000. Any ideas of where to begin?

 

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RNuada
Member

Based in their product category that they inquire for and type of business they are doing.

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POgbeun
Member

I am new to Email Marketing; but if i am to apply segmentation to a Laptop sales company into these three segments:

1. Those that purchase laptops based on their profession

2. Those that purchase laptops based on their geograpic location

3. Those that purchased laptops based on their age

Vedaste
Member

i am in Insurance business and i use email segmentation for my client as follow; family size, age group and customer's location

DOjo37
Member

i am new to email marketing and still learning about segmentation . it is interesting to see how you use factors like family size, age group and location . Have you noticed any particular segment that performs best for engagement? i would love to learn more from your experience 

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JSchalk
Member

Im struggling with this now.

I want to have something like "businesses without a 401k plan"

I've put it in but can't add people or search it. 

What am I doing wrong?

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AAckerman4
Member

The department that I am at, we mainly do service base segment emails. We have another department who does email marketing segment. They mainly do like email blasts or special promotions or events to members who to people who were members before. 

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kevinmenjivar
Participant

i usted to assist customers for a company and i used to segment email for customers based on behavior, demographic , geographic , purchase history, engagement-based segments. I really appreciate this learning process and i hope to learn more.

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Dodi
Member

as an event coordinator, I segement my client type, engegement, and booking behaviour to personalize content. This boosts RSVP'sinquiries, and repeat bookings.

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Mary-Cynthia
Contributor

I am still learning Email marketing, but if I worked in a catering business, I would segment based on past orders ie local delicacies, small chops, intercontinental dishes etc 

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TLhamo
Member

Segmenting email lists based on engagement, purchase behavior, and demographics has led to higher engagement. For example, targeting active subscribers with exclusive offers, re-engaging inactive users with special discounts, and sending personalized recommendations based on past purchases have significantly improved open and click rates.

NewportSandi
Member

For my Real Estate business, I've created segments as follows: 

Sold Clients (following up and nurturing for referrals and the next sale)

Buyers 

Sellers

Managed Property Clients

Tenants

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SDitmar
Participant

Company: Mobile Bartending Company

Industry: Hospitality/Beverage Catering

 

Currently using HoneyBooks as my CRM/ESP

 

The main segment is based on what type of events clients book (weddings, birthdays, functions, baby showers, grand openings), then each event is broken down into different segments. For instance Birthdays by age, sign, season. 

 

Im in the process of niching these segments down further and making them more personal to individual clients. Like, auto message saying happy birthday month or a happy first anniversary. Trying to leverage the info we get to better communicate with clients to create trust and repeat clients.

KiaraMcGowan
Member

I am currently working on segments of people who have attended both of my events, and then I will break down where they are from. I may include where they found me from as well so I can tell them what I'm doing on other social platforms

LMcConnachie
Member

Education completions and last active lists provide me with the opportunity to see who is engaged and the relevant time frame. Our system is integrated with Docebo, which ensures that this information remains consistently accurate.

WINNIEWOO
Member

In my email marketing strategy, I segment customers based on their type and behavior. For a vehicle software company, I categorize users into professional mechanics, fleet managers, and individual car owners, providing tailored content to increase click-through and conversion rates.

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WINNIEWOO
Member

In my email marketing strategy, I segment customers based on their type and behavior. For a vehicle software company, I categorize users into professional mechanics, fleet managers, and individual car owners, providing tailored content to increase click-through and conversion rates. 

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SKan
Member

I am currently working with a job board that is seeking to have more non profits advertise their job vacancies with them.We are segmenting the non profits according to location (we have started with East Asia ) ,non profit type ( we have chosen social services ) and the organization size.

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RustyRobot
Member

I've primarily used it as a tool to reengage with customers and prospects who haven't been active for a set period of time. This includes those who haven't made a repeat purchase or those who regularly read emails but take no action. Engaging with these individuals in a more personal way helps to enhance engagement and drive new sales.  

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CThompson639
Member

I have differentiated between contacts and those who have become clients.

LouMaina
Member

Hi, I'm learning about Email Marketing for the first time. I created a mock audience segmentation based on location and industry type for HVAC services. I'm still in the phase of learning email marketing so I would welcome any valuable insights over it!

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