What segments have you created that have led to greater engagement?

chrlee
HubSpot Employee
HubSpot Employee

Email segmentation is impacted by a variety of factors. Give us some context about your company and industry, and tell us about segments you've created in your email marketing strategy that have led to greater engagement 💥 

1,248 Replies 1,248
WINNIEWOO
Member

In my email marketing strategy, I segment customers based on their type and behavior. For a vehicle software company, I categorize users into professional mechanics, fleet managers, and individual car owners, providing tailored content to increase click-through and conversion rates.

0 Upvotes
WINNIEWOO
Member

In my email marketing strategy, I segment customers based on their type and behavior. For a vehicle software company, I categorize users into professional mechanics, fleet managers, and individual car owners, providing tailored content to increase click-through and conversion rates. 

0 Upvotes
SKan
Member

I am currently working with a job board that is seeking to have more non profits advertise their job vacancies with them.We are segmenting the non profits according to location (we have started with East Asia ) ,non profit type ( we have chosen social services ) and the organization size.

0 Upvotes
RustyRobot
Member

I've primarily used it as a tool to reengage with customers and prospects who haven't been active for a set period of time. This includes those who haven't made a repeat purchase or those who regularly read emails but take no action. Engaging with these individuals in a more personal way helps to enhance engagement and drive new sales.  

0 Upvotes
CThompson639
Member

I have differentiated between contacts and those who have become clients.

LouMaina
Member

Hi, I'm learning about Email Marketing for the first time. I created a mock audience segmentation based on location and industry type for HVAC services. I'm still in the phase of learning email marketing so I would welcome any valuable insights over it!

0 Upvotes
GKuhn
Member

I have segmented an audience by where they were in the sales process. This allowed me to create workflows that would only target emails based on specific criteria associated with their buyer journey. This was more on a B2B level rather than B2C. Overall, it yielded much better results in sending communications that properly addressed the contacts based on where they were in the sales process. 

0 Upvotes
speppin
Member

The segments I've created is what interests others, location and whats popular around me.

0 Upvotes
SPophale
Member

Hi, I'm a marketing student yet and learning about Email Marketing for the first time. I don't have anything specific to share about email segmentation. However, I remember running a few campaigns on Facebook where I did customer segmentation based on age, gender and demographics. I would welcome any valuable insights over it!

DOlanloye
Member

I created segments based on customer intersts, purchase, history and location. this helped send more relevant emails, leading to higher engegement and better responses.

JKAUR47
Member

As an Indian educator, I used segmentation to improve student, parent, and staff communication. I segmented students based on academic performance and sent targeted study material to underperforming students. For parents, I segmented them based on participation—active parents were updated on volunteering opportunities, while the rest were updated on progress and engagement invitations. I also had a segment for staff, where I posted lesson plans and administrative updates. This approach led to better responses, with students engaging more, parents actively participating, and staff relishing pertinent updates. Segmentation made communication more effective and meaningful.

JennaT
Contributor

I work for a meditation teacher and author. I am relatively new to segmentation, but I have been segmenting manually (we don't yet have a CMS) based on past event attendance and what folks have clicked on. So far, just this has been very successful!

MRao9
Member

When segmenting email marketing campaigns based on company size, location, company type, decision-makers, and revenue, these segments can be incredibly effective in driving higher engagement by tailoring content to each audience's specific needs. Here's how segmentation based on these factors can lead to greater engagement

BRahangdale
Member

In last company we segmented based on based on industries, company size, employee count, and the most important prospects decision making power at the company. Through this we have got a great success through specific targeting, in our case it was small to midsized businesses with 10-50 employees, accounting and finance companies and c-level people with IT background and management who suffers the pain without using any services like us, We were MSP.

LShaikh
Member

I'm in a phase of learning email marketing so I have not segmented any that lead more engagement .

0 Upvotes
ANeighbours1
Member

My company being an older business doesn't really focus on the online aspect of marketing. Although I haven't created any content yet I am studying it and plan to implement it in the future. If I co create a email for marketing how will people know to use it? What if the target audience doesn't know how to use email?

0 Upvotes
GBrown30
Member

I've created segments on my personal newsletter by quizzing my audience on what they would want to hear or about. This helps me to tailor their experience with content that interests them the most.

0 Upvotes
EChase2
Participant

I've created segments for all of our newsletters (member news, events newsletters, etc.), segments of our lists of active employees, active Strategic Partners, etc. I've done this on Constant Contact - I'm excited to do it on HubSpot!

0 Upvotes
Rahulbc
Member

I haven't done the segmentation yet.

0 Upvotes
AshleyAM
Member

I have created segments for new customers and returning customers. Also some segmentation by region.

0 Upvotes
Ssaluja6
Member

I haven't done the segmentation yet.

0 Upvotes