Email Marketing

Champion
HubSpot Employee
HubSpot Employee

What's the right frequency for sending emails?

In order to build trust and further engage your audience, you need to send the right information at the right time. Keeping this in mind, what's your recommendation on a successful frequency for sending marketing emails? Please elaborate as to why you recommend this in your response.

 

*To learn more about this, check out the Understanding Email Deliverability lesson via HubSpot Academy. 

406 Replies 406
DChristian
Participant

What's the right frequency for sending emails?

The right frequency to send emails depends on were the contact is in there buyer journey. If the contact is unaware that they have a problem or simply unaware of what it is they are being sold, thenthe frequncy of emails should be on a scale of 1 to 5, a 2. But as soon as the contact as entered the funnel and opened the email then this is the time to rais e the fequncy to a 3.

bemiracle
Member

What's the right frequency for sending emails?

In other to engage your contacts where ever the contact is on the buyer's journey, taking into consideration various segments that be and tailoring contents that offer value to the contacts. Doing this the frequency of emails to be sent depends on the emails in a sequence and emailing calender.  Which may be two emails weekly or four emails every three weeks which ever feels best. 

 

0 Upvotes
EGitome
Participant

What's the right frequency for sending emails?

Sending the right information at the right time also includes understanding where the contact is in the journey. This will be an added advantage, this will be the right time, the right segment, the right information. All comes down to understanding the contact database.

0 Upvotes
rahma97
Participant

What's the right frequency for sending emails?

The right email frequency must depend on the segmented audience you choose. It's essential to know which type of audience you'll be targeting, and you'll need to have their consent before you include them in your contact list. After building your contact list, start planning how to create a campaign to make them open those emails and how frequently you will send them to avoid being overwhelmed by too many emails. Remember, the goal is to build trust and relationships with them.

0 Upvotes
StephanieMhango
Member

What's the right frequency for sending emails?

The right frequency depends on the nature of your business, your audience preferences and the additional content you have on other mediums. If you have a strong social media presence and post regularly with information, having a weekly email sending frequency might fatigue your subscribers. Instead it's important to evaluate how much content you put out on all channels to find out the appropriate frequency to market/engage via email.

0 Upvotes
GWilliams11
Participant

What's the right frequency for sending emails?

The right frequency for sending marketing emails will depend on the buyer's journey. You'll have to know if the buyer is at the awareness stage, consideration stage or decision stage. Keeping this in mind is the key to know your email sending frequency as you'll get to know their needs. Also, you have to make sure you have their consent, create a contact list with sources, permissions and clear expections. These expections is to let the receiver be aware of the frequency in which you'll be sending the emails.

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Mirkashif
Member

What's the right frequency for sending emails?

T

0 Upvotes
IAbiola
Member

What's the right frequency for sending emails?

All encompassing. I love this.

0 Upvotes
chardanne
Participant

What's the right frequency for sending emails?

The right frequency is based on the contact/prospect's position in the buyer's journey. By understanding where they are, we can figure out the content of our messaging. We also need to get their consent, set expectations on how many times and why we're engaging with them, and add an opt-out option if they're interested in receiving any of our content. 

0 Upvotes
Steph_HIKMKT
Member

What's the right frequency for sending emails?

The right email frequency must depend on the segmented audience you choose. It's essential to know which type of audience you'll be targeting, and you'll need to have their consent before you include them in your contact list. After building your contact list, start planning how to create a campaign to make them open those emails and how frequently you will send them to avoid being overwhelmed by too many emails. Remember, the goal is to build trust and relationships with them.

0 Upvotes
MOladunjoye
Participant

What's the right frequency for sending emails?

The right frequency for sending emails is determine by the "expectation" you've set for your email list.

 

You need to initially set a certain expectation for how many times your list would be receiving your emails, either daily, weekly or monthly.

 

Setting this and not following it may cause your list to loose trust and interest in you. 

0 Upvotes
AndersonC
Member

What's the right frequency for sending emails?

It´s different for each compaby and to each group of customers, the only way to know it is having a list of people and send them emails, and collect data about how they asnwer. And test again an again until you have an idea at which moment you should send the emails.

0 Upvotes
BlessedAF
Member

What's the right frequency for sending emails?

The right frequency for sending emails is dependent on the contact's stage in the buyer's journey, coupled with the contact's expectations. If the frequency doesnt align with  the contacts' expectation (let's say the emails keep coming repeatedly than they expect or consented), they may lose interest.

0 Upvotes
MSmith01
Member

What's the right frequency for sending emails?

The right frequency for sending emails is knowing the source of your contacts, having their consent, and knowing what each contact expects from you.

0 Upvotes
DubemEric
Contributor

What's the right frequency for sending emails?

Consider the buyer's journey and what they opted in for then and only then can you can create a frequency unique to that person hereby increasing the trust and personalization for subsequent emails

Ibukun
Participant

What's the right frequency for sending emails?

First consider the level of the customers journey to determine the action that will take. 

 

Then you can be able to send the right message to the right person at the right time 

Kartikt11
Member

What's the right frequency for sending emails?

The right frequency for sending emails varies as per the buyer's journey, then emails should be sent at the right time to the right person (at the right stage of the buyer's journey).

AMoraes
Member

What's the right frequency for sending emails?

Depends on the customer;s expectation - incase he is signup for for monthly newsletter - than email should be sent once in a month. But incase it is communicated to the user that he would recieve offer, updates related email , then email can be sent twice a week.

MNawaz4
Member

What's the right frequency for sending emails?

once a week

RMateo8
Participant

What's the right frequency for sending emails?

receiving too much email than you expected may lost the interest about your offer