I work for an e-learning company, and segmenting our contacts has greatly improved our ability to send the right emails to the right audiences. For example, segmentation allows us to target customers who previously used our product but unsubscribed, enabling us to send them updates about our new services.
Thank you for sharing your success story! It's fantastic to hear how segmentation has significantly improved your engagement rates. Targeting specific groups like customers who previously unsubscribed is a smart approach, and it sounds like it's paying off for your e-learning company.
I'd love to hear more about your segmentation strategy. What criteria do you use to segment your contacts? Are there any specific tools or techniques you've found particularly effective in managing and analyzing your segments?
Keep up the great work, and thank you for contributing to the Community!