No Video Available in HubSpot Emails

New Contributor

Does anyone else think its strange that the new HubSpot video tool is not available to use in email marketing in HubSpot? They didn't mention this at Inbound or during my demo from Vidyard. Very disappointing.

2 Replies
Regular Contributor | Platinum Partner

Hi Gail,

 

I know, they are in the initial states of the video product but there are ways to make some of it work while they get it everywhere fully integrated.

 

If you are using HubSpot Video, then you are using the Vidyard GoVideo chrome extension, so if you want to include videos you've recorded from there, you can always click on the copy link and thumbnail button and then paste on the email you are creating on the marketing side.

 

I know this does not include your "HubSpot Video" files that you are hosting through the file manager, but it is something. You can also download the videos from HubSpot into Vidyard and then use them from there.

 

Hope this helps.

G

 

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HubSpot Employee

Hi Gail, 

 

Great questions and Gabe offers some really good ways to make it work in his response below. 

The reason why we didn't talk about video in email is because email providers don't allow the embedding of video in emails. So for marketers these new tools don't really change how you would approach sending a video email. 

 

The best practice would be to use an image or a gif of your video in the email and then drive people to a HubSpot landing page where the HubSpot Video lives. 

 

In the future we'll work on some more elegant product solutions but the short story is we're limited right now by Gmail and others. 

 

Thanks for your feedback,

Marcus Andrews, Product Marketing HubSpot