Email Marketing Tool

Scubasteve13
Member

Criteria for email marketing activities

SOLVE

Hi there,

 

We have Sales/Marketing Pro:

Yesterday, I sent an individual marketing email to a prospect. In the CRM, It shows that it was sent and delivered in ALL activities, however when trying to show just the emails I have sent to that person it says I have not emailed this person.

 

Please advise and thank you in advance,

 

Steve

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1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Criteria for email marketing activities

SOLVE

Hi @Scubasteve13

 

The emails tab on the contact record shows any tracked one-to-one/sales emails sent to the contact from your personal inbox - either manually or automatically by HubSpot. Marketing emails remain on the timeline in the activity tab and you can isolate these by changing the activity filter as shown here: 

 

Activity filter.jpg

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

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0 Upvotes
1 Reply 1
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Criteria for email marketing activities

SOLVE

Hi @Scubasteve13

 

The emails tab on the contact record shows any tracked one-to-one/sales emails sent to the contact from your personal inbox - either manually or automatically by HubSpot. Marketing emails remain on the timeline in the activity tab and you can isolate these by changing the activity filter as shown here: 

 

Activity filter.jpg

 

Hope this helps.

Phil Vallender | HubSpot Website Agency
0 Upvotes