Email Marketing Tool

Jaylin
Contributor

the property in form

SOLVE

Hello everyone,

i created a form for collecting contact info. include phone number or some others. i want to know if the same person submit twice form, just the phone number is different. does the phone number will be coved by the sencond submission?

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

the property in form

SOLVE

Hi @Jaylin,

 

Yes, a second submission will overwrite values on the contact record if they're different. You can always access the value history of a field by following these instructions: https://knowledge.hubspot.com/records/view-record-property-history

 

In the activity timeline of a contact, you can also filter for form submissions and look at each one individually, with their (old) values.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

the property in form

SOLVE

Hi @Jaylin,

 

Yes, a second submission will overwrite values on the contact record if they're different. You can always access the value history of a field by following these instructions: https://knowledge.hubspot.com/records/view-record-property-history

 

In the activity timeline of a contact, you can also filter for form submissions and look at each one individually, with their (old) values.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes