Email Marketing Tool

ayotundeojo
Member

"Email editing isn't available right now" Error

SOLVE

I can't edit emails and keep gettting this "Email editing isn't available right now" error after a number of days, the editing functions are greyed out and I can't make any adjustmentsScreenshot 2024-03-18 at 10.06.50 AM.png

1 Accepted solution
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

"Email editing isn't available right now" Error

SOLVE

Hey @ayotundeojo 

 

Kindly check the user's permissions in your account whether you have access to edit emails?: https://knowledge.hubspot.com/user-management/manage-user-permissions 

 

Let me know if you have any followup questions.

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0 Upvotes
3 Replies 3
Jigar_Thakker
Solution
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

"Email editing isn't available right now" Error

SOLVE

Hey @ayotundeojo 

 

Kindly check the user's permissions in your account whether you have access to edit emails?: https://knowledge.hubspot.com/user-management/manage-user-permissions 

 

Let me know if you have any followup questions.

0 Upvotes
ayotundeojo
Member

"Email editing isn't available right now" Error

SOLVE

Hey Jigar, i've been granted edit persmission but I still can't edit it

0 Upvotes
Jigar_Thakker
Key Advisor | Diamond Partner
Key Advisor | Diamond Partner

"Email editing isn't available right now" Error

SOLVE

@ayotundeojo 

 

Have you tried reaching out to HubSpot support reading this issue I suggest reaching out to HubSpot support they can help you in troubleshooting this issue.

0 Upvotes