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notifications

SOLVE

why when I reread a sent email does it show as an open and count as a notification?

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1 Accepted solution

notifications

SOLVE

This is due to how sales email tracking works in HubSpot: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-tracking

You can stop these notifications by following these steps: https://knowledge.hubspot.com/connected-email/block-self-open-notifications-with-the-hubspot-sales-o...

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1

notifications

SOLVE

This is due to how sales email tracking works in HubSpot: https://knowledge.hubspot.com/connected-email/understand-hubspot-sales-email-open-and-click-tracking

You can stop these notifications by following these steps: https://knowledge.hubspot.com/connected-email/block-self-open-notifications-with-the-hubspot-sales-o...

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

Did my post help answer your query? Help the community by marking it as a solution.

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