Email Marketing Tool

AvonKuhn
Member

double opt-in email template

SOLVE

Hi Community,

 

We are using the Marketing Hub Starter. I understand that we cannot edit the 'double opt-in email' template unless we upgrade.

 

Could you please consider changing the template to make the purpose of it more clear? I receive quite a few emails from customers who reply to my email, verbally confirming their email address, instead of clicking the link. 

 

Thank you,

Anna

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

double opt-in email template

SOLVE

Hi @AvonKuhn,

 

This is a much requested change but unfortunately there haven't been updates on this in a very long time. You could submit this to the HubSpot Ideas section or add to an existing request but personally, I don't have high hopes for a change: https://community.hubspot.com/t5/HubSpot-Ideas/Make-double-opt-in-text-editable/idi-p/412228

 

The product team reviews these requests by popularity so I'd recommend upvoting and commenting. You can also help others find this request more easily by accepting my reply as a solution. I'd appreciate it!

 

In the meantime, keep in mind that you can manually confirm contacts by following the steps outlined here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-... (see the part "Confirm double opt-in for selected contacts")

 

Have a great day!

 

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

double opt-in email template

SOLVE

Hi @AvonKuhn,

 

This is a much requested change but unfortunately there haven't been updates on this in a very long time. You could submit this to the HubSpot Ideas section or add to an existing request but personally, I don't have high hopes for a change: https://community.hubspot.com/t5/HubSpot-Ideas/Make-double-opt-in-text-editable/idi-p/412228

 

The product team reviews these requests by popularity so I'd recommend upvoting and commenting. You can also help others find this request more easily by accepting my reply as a solution. I'd appreciate it!

 

In the meantime, keep in mind that you can manually confirm contacts by following the steps outlined here: https://knowledge.hubspot.com/email/set-up-double-opt-in-for-emails#send-opt-in-email-to-individual-... (see the part "Confirm double opt-in for selected contacts")

 

Have a great day!

 

 

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.