Email Marketing Tool

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  • leemeganj on December 08, 2021
    0 Replies
    I am using the drag-and-drop email builder. When I add a border to the email, the test email displays a small vertical space (about 6 pixels wide) between the right side of the email and the border in ONLY the Outlook desktop app. This spacing i...
  • juandiegoboh on December 07, 2021
    1 Replies
    Hello, I am trying to making a list, or a table, using custom HTML, and some token for persnalization, but personally what I would like to get instead of all the options separated by a comma, is to make for example a list element and get each option...
    Community Manager
    December 08, 2021 03:06
    Hi @juandiegoboh Thank you for reaching out. I want to tag some of our experts on this - @Kevin-C @Anton @JonPayne do you have a...
  • ADuarte4 on December 07, 2021
    2 Replies
    Hello! I need deals to track marketing emails. Meaning having these emails listed on the "email" tab on the deal view. I've built some deal-based workflows, they seem to work all right, but there's no marketing email activity in the deals. I...
    Community Manager
    December 07, 2021 21:53
    To add to the idea post Karsten shared, this Community thread is also related to this topic and might be helpful: How to see which marketing emails ...
  • ELauberts on December 07, 2021
    1 Replies
    I am a super admin, but I have no access to the marketing tools such as the e-mail function. Why is that? I have tried with different computers and the problem remains.
    Recognized Expert | Platinum Partner
    December 07, 2021 08:27
    Hi @ELauberts , It is not possible to set granular permissions for Super Admins. They will have access to all tools that are live in your HubS...
  • CWitcher on December 07, 2021
    2 Replies
    I'm trying to create an email newsletter. Drag and drop is not working on areas of the document. Also, I've tried clearing cookies and logging back in. And re-trying in igconito window but not working either.
    December 07, 2021 06:23
    Hi Josh, Thanks for suggesting! I actually had already done this also- thinking as you thought perhaps it's just this template but no it is all o...
  • CFord7 on December 07, 2021
    1 Replies
    Recently when sending a marketing email an extra banner appeared in Outlook Office 365 (Windows) that had previously been deleted from the design. This resulted in what looked like a double/duplicate footer. It was only this one client that it occ...
    Hall of Famer
    December 07, 2021 02:20
    Hi @CFord7 , When you're cloning this email send and previewing the email for different clients , does the issue still occur? If so, I'd reco...
  • Solved
    Eunisis on December 06, 2021
    4 Replies
    Please help community, I am being told by Hubspot Sales in the help chat that once my marketing email tool has been locked on my free account, there is no possible way for me to use the email marketing tools going forward, even if I have a paid ...
    December 08, 2021 10:38
    Hi @karstenkoehler , Thanks for letting me know you can't comment on the appeal success rate. Coming back to the question of " Why was I given ...
  • FLing on December 06, 2021
    2 Replies
    One of our contacts recently emailed us because they had stopped receiving our marketing emails. This had happened because they were marked as an 'unengaged contact'. The only way to re-engage them was to send them an email and uncheck 'don't send t...
    Top Contributor | Diamond Partner
    December 06, 2021 23:05
    Hi @FLing , Using the Sends since last engagement property, HubSpot's graymail suppression feature automatically excludes any contacts...
  • Solved
    MaddieK on December 06, 2021
    2 Replies
    I have inserted this countdown timer into an Event EDM, but there is no automatic centre alignment for the module. This is the code currently - Does anyone know a simple line I can add to allow me to centre the module?
    December 06, 2021 22:09
  • Solved
    AndreaLM on December 06, 2021
    2 Replies
    I'm trying to add a personalization token to an HTML field, with First Name as the contact property, and 'Reader' as the default value. Can someone tell me the proper format to enter this? I know that for the first name with just a global defau...
    December 06, 2021 11:18
    @ karstenkoehler - Thank you! that worked!
  • Solved
    AUParker on December 06, 2021
    2 Replies
    Our team has a lot of sales reps who split and manage multipule email lists. We would like to create a dynamic contact card that automatically pulls in their headshot, name, title, number and email that would feature at the bottom of their emails. T...
    Top Contributor | Platinum Partner
    December 07, 2021 01:04
    Hi @AUParker - just to check do you mean using the Marketing Email module (i.e. as part of Marketing Hub Pro/Ent) to send mass emails to lists on b...
  • Solved
    StewC on December 02, 2021
    2 Replies
    Just starting with HubSpot Video. When an email recipient clicks on an embedded HubSpot Video clip in our email, they're taken to a hubspot-hosted page with a video viewer. Player works fine. But that page is otherwise devoid of any branding or oth...
    December 03, 2021 07:09
    Hi @webdew , Thanks for that idea. Using a custom module rather than the stock drag-and-drop-video module would give a lot more control. Anoth...
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