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  • MrBean on January 13, 2022
    0 upvotes
    1 Replies
    So.. the Sales Content Analytics Tool is cool... and is just what outbound needs...or is it? Date: 1/1/2021 When I first found this feature in the hub, i was excited-- until I discovered you can't filter the exports by date. I'm not sure if...
    Reply
    Participant
    January 14, 2022 02:14
    Hi @MrBean , Not sure if this is what you're looking for but at the top of the Sales Content Analytics page you can change the date to a rolling o...
  • JVH1 on January 13, 2022
    0 upvotes
    1 Replies
    Since yesterday both my colleague and I are experiencing images not showing whilst in Hubspot. They do not show in the email builder, email template builder, when we click view online links in any emails, nor in the actually Hubspot image gallery. W...
    Reply
    Community Manager
    January 14, 2022 10:15
    Hi @JVH1 , Thank you for reaching out to the Community! I did some testing on my end and I wasn't able to reproduce the issue. Could you che...
  • Solved
    CAydogdu on January 13, 2022
    0 upvotes
    3 Replies
    Hello, we would like to hide the category info "Marketing E-Mail | , Sales Email | , ..." from email subscriptions modal (underlined purple in the picture below). Is it possible to do it? Thanks and regards,
    Reply
    Hall of Famer
    January 13, 2022 07:00
    Hi @CAydogdu , If I remember correctly they used to be editable but apparently that was changed (or I have a bad memory). Unfortunately that m...
  • NSinghal5 on January 12, 2022
    0 upvotes
    1 Replies
    Hello At the bottom of the email, there is an unsubscribe link. When someone clicks on this, there is only one button that says "Unsubscribe from all communication". I want to add a dropdown on the top of it so that I can ask the reason for unsubscr...
    Reply
    Hall of Famer
    January 13, 2022 02:21
    Hi @NSinghal5 , This is unfortunately not possible at this stage, see these earlier discussions on the topic: How to add a question about a...
  • ES14 on January 12, 2022
    0 upvotes
    2 Replies
    I'm not very technical and I appreciate any advice you can provide in advance. I have an idea for a SaaS product that allows our SaaS customers to import a list of email contacts with a CSV, attach a survey link inside the email, and send a grou...
    Reply
    HubSpot Employee
    January 16, 2022 08:58
    Hi @ES14 ! I highly reccomend against doing this. HubSpot's requires that contacts provide the brand doing the email sending verifiable opt-in con...
  • JNapadow on January 11, 2022
    1 upvotes
    2 Replies
    Hello, I have an issue with my email CTA image button. There is a space below the image and I cannot figure out how to remove it. If I use an image instead of a CTA image button it looks fine. Please see my example.
    Reply
    Key Advisor
    January 14, 2022 05:11
    I'm not sure I see the issue in the image. Are you talking about the white line?
  • BPollastrini on January 10, 2022
    0 upvotes
    1 Replies
    Hey community, I am looking into best practices here. In the past with alternative ESPs I have used static lists for my marketing email sends. How do you go about it? Having lists for every single send is a bit overwhelming, how do you geet o...
    Reply
    Hall of Famer
    January 11, 2022 00:57
    Hi @BPollastrini , This depends on how your marketing is structured in general. If, for example, you are maintaining a list of all contacts wh...
  • Solved
    CChaudoir on January 10, 2022
    0 upvotes
    5 Replies
    I'm trying to find the email templates I've installed from the Marketplace and I have a few issues that I'm hoping someone can help me with: When I go to create an automated email, I cannot find the email templates I've installed from the Marke...
    Reply
    Participant
    January 12, 2022 05:24
    This does help, thank you!
  • Solved
    RSwitonski on January 10, 2022
    0 upvotes
    3 Replies
    Hi all. We're making a major change to one of our customer portals and want to give a heads up to a siginificant number of customers. I need to send a list to 200+ customers, I have a list of all the email addresses in a spreadsheet that we exp...
    Reply
    Participant
    January 12, 2022 08:15
    Thanks @karstenkoehler (as always!) and @webdew both informative and worked fine for my use case!
  • JKing7 on January 07, 2022
    0 upvotes
    1 Replies
    We had a deisgner create templates for us in Figma and used a plugin called Emailify to load it into Husbpot. Now that they are in hubspot and i've selected the template for the email, they can't be edited without breaking into the code. Am i missin...
    Reply
    Participant
    January 10, 2022 02:31
    Hi @JKing7 , I wasn't familiar with Emailify but just watched a tutorial for importing into HubSpot and when it imports your email template they do...
  • cadyrsmith on January 06, 2022
    0 upvotes
    2 Replies
    When I create an email I can insert personalization tokens from the contact owner of the contact. I can add everything except phone number. Will this ever be a feature? We want to have an email template that says something like: 'Calll me at {C...
    Reply
    Guide | Diamond Partner
    January 07, 2022 00:39
    Hi @cadyrsmith , This functionality is not there that you can pull out your contact owner’s contact details into marketing emails. But there’s...
  • ARaijmakers on January 06, 2022
    0 upvotes
    1 Replies
    Hi, I already read some things about the Outlook vs other emailproviders, but I still have some questions. I made our first email in Hubspot. I tested it before and everthing looked great in Gmail. Now we switched from Gmail to Outlook an...
    Reply
    Hall of Famer
    January 06, 2022 01:47
    Hi @ARaijmakers , Outlook renders marketing emails differently due to it's limited support for CSS, see here: https://knowledge.hubspot.com/e...
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