I've been looking through the Recipient Reports for my email and am seeing the same three people are clicking the Book a Meeting link inside the email body. The last 5 emails have the same three on the list, but no meeting booked. Are there soft read more

We have been having an ongoing issue with our marketing emails loading slowly in iPhone's native Mail app. Emails open with a couple of seconds in other mail apps (gmail, etc), and on desktop but can take upwards of 45 seconds to load in the iPhone read more

Hi, First of all a short introduction. Our company is a cultural venue with multiple disciplines, like a popstage, cinema and museum. We import the data of our ticketing tool (like cinema tickets, not service tickets) to Hubspot with an API. read more

Hi all, I have been added as a "core seat" to our Hubspot account which I believe is the free version. When I go to the Marketing Email page, the "create email" button is grey and won't let me click because I don't have access/permissions. read more

Hi I have a webstore and we are using Hubspot for CRM. I am facing an issue where contacts are creating mutliple logins under one name creating a lot of duplicates in our system. For instance the lead will create a login x@xcompany.com the read more

We are looking to build a report so that we can see the difference between when our emails are sent/delivered and when they are opened - this is to see if we are sending them at the right time of day or if certain products/customer types need to hav read more

Hi HubSpot Community, I'm trying to clean up the appearance of long unsubscribe or preference links in the footer of our HubSpot emails. While I’ve hyperlinked the phrase (e.g., "Manage Preferences"), the full, long URL still appears when a user cl read more

Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more

Hi all, We've just discovered a potential issue in Hubspot and I was wondering if anyone had any advice for whether this is normal or how to fix it? When sending some transactional emails we've needed to exclude a list of customers that we k read more

I know how to create a click to call button link on an email image, but is there an option to create a click to text? I'd like the user to be able to click the image and their mobile phone open a text message screen to text our business. Thanks

Hi there, I've tried searching for this but haven't yet found what I'm looking for. I regularly send out marketing emails for my company, which will be the same email, but sent from three diffrerent people. Therefore I send it out in three different read more

Hi HubSpot Community, I am currently facing an issue connecting my Simply.com email inbox to HubSpot. I’ve set up my business email across different platforms using advanced settings, but I am having trouble specifically with HubSpot read more