Hello, I'm trying to solve a doubt I have about the property "internal hubspot id", since I noticed that automated email can have multiple internal hubspot ids, m aking the analytics for each email in a campaign difficult. Is someone read more

I'm hoping you can help us rather urgently. A while ago, I was creating several emails in preparation for a partnership launch and put in a bunch of Co-branded headers and footers; however, for some reason, it has altered all of our old email header read more

Hello, Today, I sent my first mass email using Hubspot, with an explosive hard bounce rate of almost *13%* and zero soft bounces. My sentout was canceled after sending to the first 200 contacts. I am curious to know what happened. I used the conta read more

Wondering the timeline an email must remain open before it tracks that the email was in fact "opened". I have read the other articles about adding a picture and all that, which is helpful. Curious though how long it needs to be open before it regi read more

Hi everyone, We are getting the errors "SPF doesn't include Hubspot" and "No DMARC policy" Could you tell me if I should change the DNS settings on the website server or on the server where the domain is hosted? Our website is on one server but t read more

Hello, I have faced a problem. I request my admin to give me permission to send marketing emails. The permission it on from acces -tab from my profile. But still I am not able to create emails, the button is greyed out and states that I need the pe read more

Hi, I'm creating an email template to send to my customers when the deal's arrival date is close. In my deal object, I have a property called 'Arrival Date,' and I want to obtain the day of the week for that date to include in the email content. read more

Has anyone successfully managed to use HubSpot as an email tool to send widespread internal communications to staff? If so, can you share best practices and how you were able to distinguish internal stats (opens, clicks) from external marketing emai read more

Hi, For new licenses after the launch of the new navigation, the Email Marketing Folders option is no longer available. Has there been any communication from HubSpot regarding this situation? or is it a bug? Thanks, Pedro

Hi there, I was wondering if there is a way that we can track our email marketing lists, so that we can pull reports of which contact was sent x email at x time. For example, we have an email that we plan to send out to our marketing list on 3 oc read more

Hi all, I'm hoping to embed a poll into a marketing email so that when someone opens the email all they have to do is click "yes" or "no" for a single question and we will recieve important information. I know that there are some built in features read more

Hey Guys, we are considering using a QR Code to create a auto-mail to the user that provides product info and resources. So the way we think about it is as follows: -User scans QR - Redirect to a page that asks for email adress - User receives read more