Hi, I have set up a custom token in an email content (via automated workflow) using the format {{ custom. key }} , but I haven't seen any resource indicating how to add a fallback value. Anyone having a solution in mind? Thanks, Lefteri read more

I have an image already created through illustrator with texts and call to actions, however I want to add links to the CTA's already created as text in the image. Is it possible? And one of the CTA's is a phone number to be called, is there an option read more

When looking at a Currency property on a Deal, there is always a .00 at the end of all properties. This is what the client is reviewing on Deals and the way they are seeing all the data. However, when we call the same properties into a Market read more

Hi HubSpot Support Team, I have 3 marketing email templates (Email Template 1 → Email Template 2 → Email Template 3) on HubSpot Marketing Email. My question is: How do I filter contacts who have NOT been sent Email Template 2 yet? How do read more

Hi @AnaZhukova , I'm trying to pull Line Items into an auto email and am sending it via a Deal Base Workflow. I've created the custom module and used the code above but it does not seem to work on my tests? I see the use of deal.url & deal.ord read more

Hello - With previous platforms, i have been able to drop source code from previously designed eblasts and drop them in to the HTML builder on email and the email would auto generate. In Hubspot, i am getting an error "Cannot use script, scrept, sc read more

When I uncheck the "do not send to unengaged contacts" option, HupSpot only sends the email to any of those contacts that are already on the list I'm using, correct? In the example below, the list size is 120 but only 84 are receiving it. I've read more

I'm creating an email for a client that is overall white, has white backgrounds, the logo is black with a white background, when I test the email and preview in dark mode, naturally the background becomes blacked out, and the logo blends in, is ther read more

Hey everyone, Curious: If I wanted to have a global email module that is dynamic - so that it is in the email template but only displays when certain criteria is met - any ideas on how to do that? I Marketo, I know they have this feature (the read more

My website is a “Managed WordPress” site through GoDaddy, but we use Hubspot for our CRM. Let’s call our website “ tacos.org ” and that my email is “john@tacos.org.” I want to use the marketing emails feature in Hubspot. Here’s what Hubsp read more

Hi, I have added Mailchimp to HubSpot, however when I go to configure it, its asking about mapped fields. I have email selected but then it insists on a custom field that I don't need, if I don't fill it out it wont let me proceed, if I do read more

I am not using gmail or outlook and need to use Imap. I have entered my outgoing/incoming servers correctly. I have entered my password correctly I have entered the ports correctly What did I do wrong and how to i get this work.