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  • MMcIntyre on July 28, 2021
    1 Replies
    Is there a way to remove a user as an email sender and from name but still allow them to create and send emails in behalf of the account? For example, a user from an agency has access that helps a company create and send marketing emails can very ea...
    Most Valuable Member
    July 28, 2021 20:39
    Hi @MMcIntyre , This is currently not possible. If a user has access to the email editor, they can also make changes to the list of from names...
  • JackieAppleby on July 28, 2021
    1 Replies
    We have removed the double opt-in feature from our account as too many people are not completing the second step. How do we now add those that are not receiving marketing materials because they haven't done the second step, back to the mailing list ...
    Most Valuable Member
    July 28, 2021 09:20
    Hi @JackieAppleby , With the double opt-in disabled, I'd expect HubSpot not to exclude these contacts from your marketing emails anymore. Only...
  • Solved
    KAvery on July 27, 2021
    3 Replies
    Hi, I have workflows that send automated emails out to our investors, and then move the corresponding deals to the next stage. However, these emails never associate nor track with the respective deals. Does anyone know how to log the marketing email...
    July 28, 2021 04:14
    Thanks for these tips.
  • AReed3 on July 26, 2021
    3 Replies
    Hi I am new to hubspot and just sent out a marketing email. I am finding out that most of them went to straight to their spam folders and I am wondering if there is a direct fix for this? it even went to the spam folder of employees which doesn't ma...
    Top Contributor | Diamond Partner
    July 28, 2021 06:41
    Hi @AReed3 , So if the emails are going to the spam folders, this is normally related to their email security filter. For that, we would need ...
  • BArmengolli on July 26, 2021
    4 Replies
    Hello everyone, I created an email template using the drag-and-drop feature that is going to be our main corporate template. Now, I want to edit the template to change font size, social media icons, etc., and the only way that I've found to edit t...
    July 28, 2021 07:33
    Hello Webdew, Do you know if for the design manager, drag and drop solution, coding is required? Will it be only HTML and CSS in this case? Th...
  • Amr4dm on July 23, 2021
    2 Replies
    Hello guys, I have one "form" use in in multiple webpages I need only to specify each user with any tag to know where was he came from "from which website" So I need to add pre-filled property with each domain for these websites How cou...
    July 27, 2021 22:01
    Hi @Amr4dm , For this, Custom JS, needs to be created that will fetch the data from the website and store the same in HubSpot with respect to ...
  • KPhilippou on July 23, 2021
    2 Replies
    Hi there, Is it possible to use Smart Content on Footers? I know that currently our footer is managed in the Global Editor but as we have multiple businesses, we need multiple footers. I am hoping there is a way to create multiple footers a...
    Most Valuable Member
    July 23, 2021 06:51
    Hi @KPhilippou , Multiple email footers are an exclusive Marketing Hub Enterprise feature unfortunately, and smart content cannot be used to...
  • Solved
    JoRa on July 22, 2021
    7 Replies
    Hi! I created and sent out an email with a web version. The URL of the web version was generated from the title, as in: Then I noticed that the URL conventi...
    July 24, 2021 06:23
    Hey Karsten, Can i get help for my email sending problem with Starter?
  • Solved
    SSolaSanchez on July 22, 2021
    4 Replies
    Hi, I'm new in the HubSpot Community but, I used to consult too much to resolve any issues I have in HubSpot. I'm trying to set up the signature below as an email signature in HubSpot but, whatever I do, it never looks like the picture. I tried to...
    Most Valuable Member
    July 23, 2021 03:16
    Glad it worked, @SSolaSanchez ! Happy to help. If you want others to find this information easily, you can accept my post as a solution . Hav...
  • LFuller on July 20, 2021
    1 Replies
    I am looking to have a paragraph of text on the right, and an image left aligned on the left. I'd like the paragraph to wrap around the image. While I can easily do this in HTML, I thought I'd be able to do this in the drag and drop email creator. ...
    Top Contributor | Diamond Partner
    July 20, 2021 21:49
    Hi @LFuller , In a drag and drop editor you could do it like so You need to drag over the two column layout and then fill one si...
  • JDeeley on July 19, 2021
    6 Replies
    Hi All, I wondered whether anyone had come across the same issue I am having when sending an email newsletter to the Outlook mobile App for IOS - it cuts off a large part of the end of the email. This does not happen via Gmail mobile app, Desktop g...
    July 26, 2021 23:27
    I tried to fix it by applying the same method that you mentioned here and it worked quit nicely you can see here we both have solved it so thanks for...
  • Solved
    cstruble on July 19, 2021
    2 Replies
    Hello, I'm trying to implement "bulletproof" email background images into my email templates (as the background image currently doesn't show in Outlook) . However, I am not sure how to get the VML code to work with our module where the end-us...
    July 22, 2021 05:53
    @MiaSrebrnjak - Thank you for the reply. The article by @Stephanie-OG was extremely helpful and will resolve my issue from my initial tests. ...
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