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Solved
BChapman6 on May 13, 2025
i want to know who clicked on multiple emails about the same topic.
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 13, 2025 12:00
Hi @BChapman6 , There is unfortunately no such feature that would filter for words contained in marketing emails. You can filter for Last mar...read more
Solved
raunylima on May 12, 2025
I'm having trouble changing the Twitter logo to the X logo in the code below. Could someone help me with this? {% set size = "30px" %} {% set borderRadius = "3px" %} {% set linkStyle = "width:"~size~";border-width:0px;border:0px;text-decorat read more
0 upvote
1 Reply
Accepted solution
Top Contributor
May 12, 2025 22:14
Hi @raunylima This can help you: 1. Clone the default Social sharing module in Design Manager and upload a square PNG of the new “X” mark; HubS...read more
Solved
DMPartners on May 12, 2025
Hi all. Given that marketing email folders have been deprecated for new accounts, does anyone have any good ideas for managing and organizing emails? I can't believe this is a tool they would remove.
0 upvote
3 Replies
Accepted solution
May 13, 2025 08:50
Hi @DMPartners , What’s been working for us is using consistent naming conventions—for example, starting each email name with the campaign name or ...read more
Solved
ACooper28 on May 09, 2025
Hi there, I am looking into the email creation functionality in the hope that we can create a supporting automated email (newletter) to the blog we are building in the HubSpot content area. One thing I would like this auotmated email to do is p read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
May 09, 2025 11:18
Hi @ACooper28 , I think you can accomplish this! You'll follow the steps here for the general setup of RSS to email subscriptions: http...read more
Solved
SMontfoort on May 08, 2025
Our teams are creating a growing number of email templates using the Email Template tool. However, we’re currently unable to organize them effectively because custom folders aren’t supported. We’d love the ability to create and manage custom fol read more
2 upvotes
3 Replies
Accepted solution
Hall of Famer | Partner
May 08, 2025 08:11
Hi @SMontfoort , The best place for these kinds of requests is the HubSpot Ideas section of the community. Here is a similar idea where you c...read more
Solved
FJanson on May 08, 2025
Hallo, bisher konnte ich die Mails im Marketing bzw. die Betreffzeile immer personalisieren mit dem Vornamen. Nun habe ich anscheinend eine Einstellung gelöscht und kann dies nicht mehr. Aktuell ist es so das ich beim Button personalisieren read more
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
May 08, 2025 06:32
@FJanson richtig, HubSpot erwartet einen Wert, hier ja "Hey", "Hallo" o.Ä. sein könnte und nicht zum Einsatz kommt, wenn alle Empfänger*innen einen...read more
Solved
SSayed2 on May 07, 2025
I have been having issues with images not showing up in any emails. We have double checked the DNS and there is nothing wrong with it. I have uploaded all images through the file editor and ensured they are not too big of a size and also that they h read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
May 07, 2025 21:24
Hi @SSayed2 - I understand how frustrating this is, I'll suggest the following steps: If you're testing via preview or test email , try this ...read more
panchitofrancia on May 07, 2025
Hi everyone, I’m currently working on a personalized email in HubSpot and trying to retrieve associated CRM records using the crm_associations function. Here’s what I’m attempting: {{ crm_associations(contact.exportable_hs_id, "USER_DEFINE read more
Participant
May 12, 2025 04:05
Hi, Thank you for your reply. crm_associations is working on marketing email but not with the "current contact" wich is a really bad limitation....read more
Solved
MariaDP on May 07, 2025
Good day! I would like to further understand the figures shown on each of the emails that I send out. What are these figures based on?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 07, 2025 10:33
Hi @MariaDP , Sure, this is explained here: https://knowledge.hubspot.com/marketing-email/analyze-your-marketing-email-campaign-performance ...read more
Solved
BRegan on May 06, 2025
We have a unique HubSpot setup where multiple contacts could share an email address. Because of this we have created a custom object called Patients that are associated with a contact with one email address for our sending purposes. Smart rul read more
Accepted solution
Hall of Famer | Partner
May 06, 2025 14:55
Hi @BRegan , I'm not sure what exactly you're personalizing in your emails - but a contact list will flatten certain information, especially i...read more
Solved
AReyes22 on May 06, 2025
Hello! My boss would like any email she sends from HubSpot to also be forwarded to her regular (Gmail, but viewed through Outlook) inbox. I know that any email sent from HubSpot will show up in her "sent" folder, but she also wants it to be forw read more
1 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
May 06, 2025 12:28
Hi @AReyes22 , If you're referring to one-to-one emails, this is not something that would be set up in HubSpot but as a rule directly in Gmail...read more
Solved
JAllanCCA on May 06, 2025
Hi, Hubspot seems to be sabotaging my business by blocking emails to customers mid-sale. Can anyone help? Customers are applying for my courses and Hubspot then blocks my acceptance email so they can't reach the payment stage?
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
May 06, 2025 07:12
@JAllanCCA I'm not going to argue on behalf of HubSpot. This is a user-to-user community and I can only offer my perspective as an experienced user...read more
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