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Solved
WMadden on December 08, 2022
Can we get a "Managed Saved Templates" button on the Email home page (page you select from menu - where emails are listed). It is very non-intuitive (and wasteful) to have to pretend to create an email just to get to the Drag and Drop area wher read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Diamond Partner
December 08, 2022 13:53
Totally understandable, as a HubSpot Partner that is constantly onboarding new clients that reasoning is sound. I think this is a great thing to post...read more
TRichards8 on December 07, 2022
Hi, I'm trying to schedule an email and I get this error warning that says "Required Fields 1. this field Layout is empty." The word Layout is a link that goes to the Edit tab, but it doesn't show me anything. I'm stuck and I need to send this. read more
0 upvote
3 Replies
Member
December 08, 2022 03:22
The error message "Required Fields 1. this field Layout is empty" appears as I attempt to arrange an email . The term "Layout" is a link that opens ...read more
matttunney on December 07, 2022
Hi Is there anyway on a per email basis or by using a workflow that I can send a copy of a marketing email to a set of contacts, such as internal contacts, where the email does not include the [hsmi] and [hsenc] identity tracking parameters? I ha read more
0 upvote
1 Reply
Hall of Famer | Partner
December 07, 2022 12:11
Hi @matttunney , Currently these settings don't know any nuances, they're either on or off for the entire portal. Switching them off entirely ...read more
JamesSourceUK on December 07, 2022
Hi guys, I was wondering if someone could help me? I'm about to send an email to an active list in my HubSpot to ask them to update their email preferences. Hopefully, people will then unsubscribe/confirm their subscription, etc. However read more
0 upvote
1 Reply
Hall of Famer | Partner
December 07, 2022 07:32
Hi @JamesSourceUK , If you enable the GDPR settings, specifically the 'Legal basis required' option, HubSpot will automatically exclude contac...read more
Solved
jtroia on December 06, 2022
Is there a way to identify and or bulk update contact that have more than one email address associated with the contact record? I saw a post that had a checkbox for "export all emails" in the export function, but I don't see that feature as active read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
December 06, 2022 21:51
Hi @jtroia , When exporting contacts (under Menu > Contacts > Contacts > Actions > Export view ), this option is still av...read more
VLiberman on November 30, 2022
Hi! I’m trying to figure out if recipients of our newsletter have been engaging more with the content of the newsletter, but the answer seems to be complicated by some factors. For starters, clickthrough rate has gone up, which would indicate read more
0 upvote
2 Replies
Participant
December 01, 2022 01:27
Hi @VLiberman A rise in CTR and fall in Open rate is a positive indication on the content front but a risky indication on the strategy front. Thi...read more
Solved
CNTMike on November 30, 2022
I have three regional active lists (for context, they are set up for us to email regional news). I would like stop emailing regional lists and only email news to people who request market-specific news. (For example, I don't want to email peop read more
0 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
December 01, 2022 07:23
Sure, @CNTMike . You can create recipient lists that exclude contacts from other lists. Simply look for the List membership filter in contac...read more
mgoswick on November 30, 2022
I'm looking to use the "Compalince BCC" but I'm not sure how to work around the receiving issue for it. Even with exchange enterprise, there is still a 3600/hour limit, which won't work for large deployments. https://knowledge.hubspot.com/email/se read more
Community Manager
December 01, 2022 05:51
Hi @mgoswick , Thank you for reaching out! I found this communication from Microsoft on their community forum. It looks like Microsoft...read more
Solved
AvonKuhn on November 30, 2022
Hi Community, We are using the Marketing Hub Starter. I understand that we cannot edit the 'double opt-in email' template unless we upgrade. Could you please consider changing the template to make the purpose of it more clear? I receive quit read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 30, 2022 04:39
Hi @AvonKuhn , This is a much requested change but unfortunately there haven't been updates on this in a very long time. You could submit this...read more
Egalcaraz on November 29, 2022
Hello, Recently I created a landing page with button at the bottom to redirect you back to the main button "request a demo" . When I press the button on the bottom it redirects me to the top of the landing but not exactly to the submission form, i read more
0 upvote
1 Reply
Member | Platinum Partner
November 29, 2022 21:06
Hi @Egalcaraz Trust you are doing great. I have checked the above query. As per my understanding you have to add the ID of top ...read more
Solved
Alexei on November 29, 2022
Hello fellow Hubspotters! Perhaps you can help. I've got a button that opens an email and I would like that email to have a pre-configured subject line. Does anyone know if that's possible with HS and if so how is it done?? Many, many thank read more
0 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
November 29, 2022 02:55
Hi @Alexei , Sure, happy to help! Again not natively in HubSpot, but easily created here: https://www.labnol.org/calendar/ If my two r...read more
ACole48 on November 29, 2022
We only want to show marketing subscriptions on our preferences page. By default, contacts get enrolled in a 121 sales subscription type. We still want our contacts to get added to this subscription but we don't want it to appear on the preferences read more
0 upvote
3 Replies
Hall of Famer | Partner
November 29, 2022 21:53
Hi @ACole48 , This is currently not supported in Professional subscriptions but has been requested by a lot of other users in the HubSpot Id...read more
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