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JMurphy39 on April 24, 2024
Hello: We have turned on the source tracking for emails - in the Settings -> Marketing -> Email -> Tracking tab. utm_medium=email utm_source=hs_email (this is used for regular emails, blog and RSS emails and feedback survey emails) utm_ read more
0 upvote
1 Reply
Hall of Famer | Partner
April 24, 2024 14:01
Hi @JMurphy39 , Have you created a campaign and associated it with the automated email (in the settings tab of the email editor)? https...read more
RBoucher on April 24, 2024
Is there a way to add a email placeholder into a templated workflow to build out an entire campaign in advance and be able to turn it on without all the emails being built yet? We previously made a placeholder email and plugged it into relevant read more
0 upvote
1 Reply
Hall of Famer | Partner
April 24, 2024 05:58
Hi @RBoucher , No, that's not possible. All steps in workflows must be finalized before it can be published, including publishing automated em...read more
Solved
AArdiel on April 23, 2024
Hi there! My company is working on a re-engagement email for our unengaged contacts. I know there is a built in unsubscribe button in the footer of all emails, but we wanted to make a bigger, more clear option for our contacts; two buttons, one that read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
April 23, 2024 11:49
Hi @AArdiel , Yes, when you add a CTA, you can change the link type on the left sidebar. There should be an option for subscription related li...read more
ARaijmakers on April 23, 2024
Hi, this morning I sent an email, but it wasn't sent from my normal own adress. People got the email from: .... @hubspotfree.hs-send.com > . Does someone know why this is?
0 upvote
3 Replies
Hall of Famer | Partner
April 23, 2024 07:26
@ARaijmakers Google enforced new requirements as of February this year and HubSpot reacted to those requirements: https://community.hubspot.com/t5...read more
Solved
AlleOtti on April 21, 2024
Import from xlmx to existent ACTIVE contact list: possible? How? I woud like to import new contacts from my file excel to an exitent and ACTIVE (not static) list. How I can reach that goal? 🙂 https://ibb.co/0VX38Zb <a href=" read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
April 22, 2024 14:49
Hi @AlleOtti , First, you would import your file: https://knowledge.hubspot.com/import-and-export/import-objects The import will give ...read more
Solved
AlleOtti on April 21, 2024
Creating new emails/newsletters using my WordPress pages and articles: is this not possible with the free version? I don't know if you will agree with me, but before moving on to a paid version, my intent is to understand all the functions of Hu read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 21, 2024 07:18
Hi @AlleOtti , The free tools let you create lead capture forms and send marketing emails: https://knowledge.hubspot.com/integrations/creat...read more
DOchieng on April 20, 2024
How do I add email alaises in hubspot ? And is it possible for each email alais to have it's own email signature ? Like info.support.com Info.inquiry.com Each having it's own email signature ?
0 upvote
1 Reply
Key Advisor
April 20, 2024 11:54
What you have listed are subdomains, not email address aliases. An email alias could be something like employeeA@company.com and employeeA@company...read more
InnerEmpower on April 19, 2024
In my thank you email I'd like to populate the users email address that they just submitted on the form. Is this possible?
0 upvote
1 Reply
Hall of Famer | Partner
April 20, 2024 00:54
Hi @InnerEmpower , This can be done with a personalization token 🙂 https://knowledge.hubspot.com/website-pages/personalize-your-content#ad...read more
BMelville on April 18, 2024
My organization has recently gone through a merger with another company that uses a separate system and structure for bringing in news subscribers or users who on opt-in. At the moment, to access content in our web domain, users must register for read more
0 upvote
1 Reply
Hall of Famer | Partner
April 19, 2024 00:09
Hi @BMelville , @BMelville wrote: If that is the case, how can contacts effectively 'unsubscribe' from one set of information without o...read more
GWensley on April 18, 2024
Hi, I don't suppose it is possible to track the number of email recipients who save a calendar event to their online personal calendar. For example, an email about an event has a button where they can add the event to their Google calendar. So, is read more
0 upvote
1 Reply
Hall of Famer | Partner
April 18, 2024 11:48
Hi @GWensley , You're correct, that's not possible. A person might click and "abandon" the process of saving the calendar date and we wouldn't...read more
Solved
EKent on April 18, 2024
My company email looks fine in HubSpot but in Outlook, the formatting is completely off. Can someone help please? Thank you
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 18, 2024 12:36
Hi @EKent , HubSpot has an explanatory article on this topic: https://knowledge.hubspot.com/marketing-email/emails-look-different-in-outlook ...read more
brannylin on April 18, 2024
Hi, My company usually sends marketing emails (newsletters, event invitation, etc.) from our marketing email adress. However, we sometimes send follow-up mails after events etc. from the private work email adress of the event holders. I was won read more
0 upvote
1 Reply
Hall of Famer | Partner
April 18, 2024 04:36
Hi @brannylin , Are both types of emails fully authenticated? https://knowledge.hubspot.com/marketing-email/manage-email-authentication-in-hu...read more
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