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HFarren on October 16, 2024
Hey, Having trouble within the Email template builder for marketing emails - the social icons are broken (have clicked on them all). Broken icons appear in test emails in-inbox too. Any workarounds out there? H
StephanieStacy on October 16, 2024
How exactly can you create segments in Hubspot? What is the step by step procedure?
0 upvote
1 Reply
Hall of Famer | Partner
October 16, 2024 03:06
Hi @StephanieStacy , Since marketing email sends in HubSpot are list based, you would create segments by creating lists: https://knowledge.hu...read more
ahamaton on October 15, 2024
Hi I recently sent out a marketing email and one of the recipients said he couldnt respond. He sent me the attached screenshot showing a a respond address that isnt correct with dns errors. I did receive responses but I dont know if they replied t read more
0 upvote
1 Reply
Hall of Famer | Partner
October 15, 2024 07:41
Hi @ahamaton , As far as I know this is a limitation of the free tools. You would have to upgrade and authenticate your email sending domain t...read more
GRichards4 on October 14, 2024
One-man band here struggling to make Hubspot work. Currently I'm on "managing email authentication." Cloudflare is my primary DNS provider. According to Hubspot instructions for adding DNS records to Cloudflare, I need to add two CNAME records: read more
0 upvote
1 Reply
Community Manager
October 15, 2024 13:17
Hi @GRichards4 ! Welcome to the Community-- happy to have you here 😊 Thanks for your post. I understand HubSpot is prompting you to conne...read more
Solved
viens666 on October 14, 2024
Looking for ways I can implement a workflow for abandoned carts. The ecommerce site is through Magento2 but I can't seem to figure out a way to grab the data with hubspot. The two are linked through integration but when I set up a workflow in hubspo read more
0 upvote
3 Replies
Accepted solution
Community Manager
October 15, 2024 09:31
Hello @viens666 , Thank you for reaching out and happy Tuesday 🙂 I understand that you found the Magento Connector for HubSpot inte...read more
BMelville on October 11, 2024
We are a non-profit org. and have received an internal request to begin sending monthly emails to contacts in our partner network (they do pay to be part of this network). The email message asks something along the lines of " As our partners, read more
0 upvote
1 Reply
Hall of Famer | Partner
October 11, 2024 12:54
Hi @BMelville , Generally, I don't recommend relying on a forum for legal advice. I'd always recommend to talk to your data privacy officer or...read more
Solved
Joe_J on October 11, 2024
Once you have created a saved section when building an email template, is there anyway to edit that section or rename it? I can't see a way of doing either which seems conuter-intuitive. You can save a section, use it in multiple emails, but you read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 11, 2024 08:56
Hi @Joe_J , That's correct – saved sections cannot be edited. You would have to add them to an email, edit them, resave that same section. ...read more
Solved
YHosono on October 11, 2024
My marketing email was blocked due to some violation against the policy. Do you guys know how I can resolve the issue? Chat support gave me the only nice advice to ask the question here.
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
October 11, 2024 03:16
Hi @YHosono , You can find out more about email suspensions here: https://knowledge.hubspot.com/marketing-email/why-is-my-email-suspended#res...read more
Solved
LangMagic on October 10, 2024
I connected my Gmail account to the inbox, but when I go to Inbox it doesn't show up, there are only options to add emails. What could I do to resolve this issue?)
0 upvote
5 Replies
Accepted solution
Thought Leader | Platinum Partner
October 10, 2024 07:04
Hey @LangMagic the HubSpot "inbox" on the menu is the conversations inbox. This is used as a team email, where all emails that go to the connecte...read more
Solved
jgomez720 on October 09, 2024
I really like using HubSpot. Awesome features and pretty simple to use. However, the email flagging is getting pretty annoying to deal with. Our emails keep getting "flagged for review" even on the simpliest change. We had an email get flagged for r read more
1 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
October 10, 2024 00:13
Hi @jgomez720 , Could you share a screenshot of such a review notice? I've never come across this before – at least not outside of excessive b...read more
Solved
Joe_J on October 09, 2024
I'm new to HubSpot and trying to work out how best to use the first name/salutation personalisation. Rather than just using the generic and old fashioned "Hi name" at the beginning of an email, we like to incorporate the first name within the copy, read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
October 09, 2024 12:02
@Joe_J in that case you would have to use smart rules to display one version of the text without personalisation tokens. There isn't any feature in...read more
Solved
KubaNowakowski on October 09, 2024
Hi Community, I'm running into an issue with HubSpot's Marketing email sending limits. I'm using the Action > Send to More option to send individual confirmation emails to contacts who registered for our networking event. HubSpot is sho read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
October 09, 2024 04:59
Hi @KubaNowakowski , If you're on a Starter subscription, the fastest way to resolve this would by contacting HubSpot support – who can check ...read more
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