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LSugrue on May 27, 2024
Hi All, I'm looking for a way to upload an excel spreadsheet into HubSpot to make an email list from our exisitng Contacts. We are planning an EDM campaign speficially for customers who have bought a particular product. When we first sta read more
0 upvote
1 Reply
Hall of Famer | Partner
May 28, 2024 00:24
Hi @LSugrue , Happy to help here. Importing contacts into HubSpot doesn't have to be daunting. As a first step, please familiarize yours...read more
EvaUR on May 27, 2024
Hi everyone, We use an external CPD to generate product feeds based on customer preferences on our retail platform. We currently use these for remarketing/retargetting etc. I would love to use this feed to offer a personalized experience in our read more
0 upvote
1 Reply
Member
May 28, 2024 04:12
I actually found this after some more searching and I think it would work, assuming the external RSS feed could be replace with a product feed url. D...read more
Solved
ZDollard on May 27, 2024
Hi there, I am looking into setting up the email send frequency cap in our HubSpot account. I would like to confirm what happens to emails that are blocked from being sent due to the frequency cap being reached for recipients. Will the e read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 27, 2024 09:35
Hi @ZDollard , " emails will not be sent to any contacts who have met the frequency cap", see here: https://knowledge.hubspot.com/marketing...read more
Solved
philippkant on May 27, 2024
Hi all, I need some assistance with adjusting the content width, as shown in the attached image (width of white area). I've tried various options but haven't found the solution yet.
0 upvote
4 Replies
Accepted Solution
Participant
May 28, 2024 03:43
Okay, yes, we don't have this option. But thank you anyway!
EFilatov on May 27, 2024
I enabled Double opt-in and GDPR. Created 2 forms with a consent checkbox for a specific Subscription type: Form 1, subscription type 1 Form 2, subscription type 2 Open form 1, set the check box, submit Get confirmation email, confirm. User c read more
0 upvote
6 Replies
Hall of Famer | Partner
May 27, 2024 05:58
@EFilatov marketing contact status is a billing feature, not a consent feature: https://knowledge.hubspot.com/records/marketing-contacts Ma...read more
KWhatley on May 24, 2024
Hello, I'm looking to create a workflow to send a reminder email to someone when they have received the email to book a demo but hasn't actually booked a meeting in. The flow I'd like to create: Someone completes book a demo form Receive m read more
0 upvote
3 Replies
Hall of Famer | Partner
May 24, 2024 11:05
@KWhatley if you have the ability to add a branch after the two day delay and check whether the meeting link was submitted, that would be an altern...read more
Solved
HMize on May 22, 2024
So i have a question on how the personalization token works. Every time i try to add a First Name Token and test send it to myself, It always sends "name" rather than my actual name that is in HubSpot. Im worried that if i add this token and send it read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 22, 2024 13:57
Hi @HMize , When you click on the token in the editor, you should be able to specify a default value. This may be not set at all or set to "na...read more
realtebo on May 22, 2024
I am happy to do massive work locally. I used hs cli to download all modules from Content -> Design Manager because we must move a lot of things and changed props and so on. I now need to do same rework but on marketing emails. We hav read more
1 upvote
1 Reply
Key Advisor
May 22, 2024 10:45
Hi @realtebo ! I'm not seeing a programmed way to do this. Here are a few other resources I found that might point you in the right direction: ...read more
Solved
NBrooker02 on May 21, 2024
Hello! When we sent an email out, we had a customer receive the same email duplicated in their inbox. I checked the customer's contact info and he only has one contact with us he is associated with only one company. We don't have any emails with read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 21, 2024 16:15
Hi @NBrooker02 , Can the recipient check which email address exactly they received the email under? It might land in the same inbox but the de...read more
PRak on May 20, 2024
Hello! I'm having an issue organizing my emails. I set-up folders in the email tool but when I move the emails into their respective folders, they don't show up there. I've waited 24 hours, thinking it just wasn't an instantaneous thing, but they're read more
0 upvote
9 Replies
Most Valuable Member | Elite Partner
May 22, 2024 12:19
You're welcome @PRak , I hope they can get to the bottom of this for you!
theDMM on May 17, 2024
Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more
Contributor
May 17, 2024 17:29
Unfortunately not as the article you referenced is relative to the 'Deal' object line items and not the 'Cart' object line items.
Solved
JohnWayne on May 17, 2024
I have a workflow that did not send some emails to people that are unsubscribed today. These are people that asked to be in this workflow via emailing me last week. This is an operational email. How do I remedy this? I have removed the Email Opt Ou read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 17, 2024 12:07
Hi @JohnWayne , HubSpot makes this a bit harder than it could be. In your case, the fastest way to re subscribe the contact is for them to fin...read more
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