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Solved
NBrooker02 on May 21, 2024
Hello! When we sent an email out, we had a customer receive the same email duplicated in their inbox. I checked the customer's contact info and he only has one contact with us he is associated with only one company. We don't have any emails with read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 21, 2024 16:15
Hi @NBrooker02 , Can the recipient check which email address exactly they received the email under? It might land in the same inbox but the de...read more
PRak on May 20, 2024
Hello! I'm having an issue organizing my emails. I set-up folders in the email tool but when I move the emails into their respective folders, they don't show up there. I've waited 24 hours, thinking it just wasn't an instantaneous thing, but they're read more
0 upvote
7 Replies
Most Valuable Member | Elite Partner
May 22, 2024 09:17
Thanks @PRak this is really helpful - it's definitely strange that emails you didn't move were moved and emails you want to move weren't. Because y...read more
theDMM on May 17, 2024
Cart 'line items' are not available as a personalization token for marketing emails. This means referencing line items in abandoned cart emails is not possible. We use Shopify and the new Shopify integration plugin does not support this mapp read more
Contributor
May 17, 2024 17:29
Unfortunately not as the article you referenced is relative to the 'Deal' object line items and not the 'Cart' object line items.
Solved
JohnWayne on May 17, 2024
I have a workflow that did not send some emails to people that are unsubscribed today. These are people that asked to be in this workflow via emailing me last week. This is an operational email. How do I remedy this? I have removed the Email Opt Ou read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 17, 2024 12:07
Hi @JohnWayne , HubSpot makes this a bit harder than it could be. In your case, the fastest way to re subscribe the contact is for them to fin...read more
Solved
agambhir95 on May 17, 2024
I've set up marketing emails to go out to business leads from their appropriate representative based on region. I would also like each email to include availabe meeting times that click to open a booking screen, similar to how it is done with t read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 17, 2024 15:22
Hi @agambhir95 , This is not something that HubSpot currently offers, no. You could link to meeting links but not suggest times like it's poss...read more
Solved
VLavinBitetti on May 15, 2024
Hello. We have a worflow that enrolls contacts that meet a specific criteria based on country, then filters them with an if/then branch that is based on whether or not they filled out a form. If they filled it out, they are qualified to be used by o read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 15, 2024 15:54
Hi @VLavinBitetti , Using the "Send internal marketing email" workflow action, you can specify any email address that it should be sent to 🙂...read more
LRrokaj7 on May 14, 2024
Hello, I am trying to change the colour of the bullets only but when I add the extra style to the <ul>, the colour of the text changes as well. What can I do? The colour of the bullet should be #fc6676 The colour of the text should read more
0 upvote
2 Replies
Thought Leader
May 15, 2024 04:01
Hi @LRrokaj7 , if you want to apply those colors to all bullets on every page you can put this code into your CSS li::marker{color:#fc6676;}...read more
Thompson_DHARMA on May 14, 2024
I am investigating why our emails are going into the spam folder in Gmail and I discovered that we are on the UCEPROTECT2 blocklist which is a "listing of multiple IP addresses of your ISP / host / domain provider". I take it this is Hubspot since w read more
0 upvote
1 Reply
Community Manager
May 15, 2024 06:47
Hi @Thompson_DHARMA , Thank you for reaching out to the Community! I found an article for you " Understand email blocklists " that will provide yo...read more
jkupczak on May 13, 2024
I’m trying to use the Marketing Email (BETA) API to schedule an email but I’m not having any luck. I have had success using it to retrieve a draft email and even to edit a draft (I changed the subject line). But the endpoint for publishing, read more
0 upvote
1 Reply
Community Manager
May 14, 2024 14:22
Hey @jkupczak , thank you for posting in our Community! Given that the API is in beta, certain functionalities may still be under developm...read more
Solved
FKoehler on May 13, 2024
Dear Community, I am looking for a solution on how to edit the sometimes cryptic link URLs in emails. We regularly send many emails to partners and customers in which we link to landing pages, for example. Unfortunately, the URls displayed in the p read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
May 13, 2024 06:01
Hi @FKoehler , It's unfortunately not possible to configure how these links are displayed if you want to use HubSpot's full tracking capabilit...read more
Solved
ymt77 on May 10, 2024
Good afternoon. Our team setup a personalization token that we add to our links which just contains a user's ID number, and by adding this to the end of our URLs we've been able to track people who click on our HubSpot email links using our CDP. read more
0 upvote
2 Replies
Accepted Solution
Member | Diamond Partner
May 10, 2024 18:54
Hey @ymt77 , Hey there! If you’re looking to automatically append the personalization token ( esp_id={{contact.hs_object_id}} ) to URLs in all...read more
petrich on May 10, 2024
Hello, I just created a new view to monitor at a glance different stats for each email previously sent. I am able to create the the view, but as soon as I reload the page and come back to this view, Hubspot tells me "Business units filter have m read more
0 upvote
1 Reply
Key Advisor
May 10, 2024 08:38
That doesn't sound right as Business Units are an Enterprise feature. Can you try deleting the view and recreating it? And, can you walk through what...read more
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