Good day, I am noticing that some contacts are not receiving our emails, and they appear in the not sent category of recipients, with the mention Other . However, in their profile, they are not showing as being opted-out, but when vie read more

Hi all, We've just discovered a potential issue in Hubspot and I was wondering if anyone had any advice for whether this is normal or how to fix it? When sending some transactional emails we've needed to exclude a list of customers that we k read more

I know how to create a click to call button link on an email image, but is there an option to create a click to text? I'd like the user to be able to click the image and their mobile phone open a text message screen to text our business. Thanks

Hi there, I've tried searching for this but haven't yet found what I'm looking for. I regularly send out marketing emails for my company, which will be the same email, but sent from three diffrerent people. Therefore I send it out in three different read more

Hi HubSpot Community, I am currently facing an issue connecting my Simply.com email inbox to HubSpot. I’ve set up my business email across different platforms using advanced settings, but I am having trouble specifically with HubSpot read more

Hi everyone, I've had this strange issue for weeks now where one of my emails will incur a daily bug and none of my templates will attach photos. This issue will then resolve itself with nothing done on my part, and then happen again. This is no read more

Hi all. I sent out an automated email last week, called TP2. In the scheduling part I have excluded a total of 4 contacts and they were contacted again! TP2 was sent out to the contacts I exclude read more

Hi, Does anyone know where is the option to insert my signature into the email? Actually, I've set up the signature in the General Setting. Any feedback will be appreciated!

Hello, I'm trying to solve a doubt I have about the property "internal hubspot id", since I noticed that automated email can have multiple internal hubspot ids, m aking the analytics for each email in a campaign difficult. Is someone read more

Our marketing emails sent from your site are being blocked by our anti-spoofing rule. So my question is, do you have a list of all your public IP addresses used to send emails? We can then allowlist them. Thanks.

I'm hoping you can help us rather urgently. A while ago, I was creating several emails in preparation for a partnership launch and put in a bunch of Co-branded headers and footers; however, for some reason, it has altered all of our old email header read more

Hello, Today, I sent my first mass email using Hubspot, with an explosive hard bounce rate of almost *13%* and zero soft bounces. My sentout was canceled after sending to the first 200 contacts. I am curious to know what happened. I used the conta read more