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KLyons8 on November 28, 2022
I'm trying to design an email and have a holiday-themed background for the overall design, but whenever I add a text box it creates a white background for the text. Is it possible to make the textbox's background transparent if it doesn't cover up t read more
0 upvote
2 Replies
Recognized Expert | Partner
November 28, 2022 18:48
@KLyons8 that depends on how you're creating the email - are you using the old "custom" templates or the drag and drop option? I u...read more
Solved
JAitchison on November 27, 2022
I have an urgent matter. A user sent a message from her Google attached account to another user with a Google attached account. The email was marked as a "new unassigned email conversation" and ALL of our team (also with Hubspot accounts) received t read more
0 upvote
9 Replies
Accepted Solution
Top Contributor
November 27, 2022 22:57
Hi @JAitchison To the best of my knowledge, the only way for an email to end up in the conversations inbox is if the recpient email/inbox ha...read more
Solved
JUdding on November 25, 2022
We are selling a product in Appsource from Microsoft. We include a Link URL in a Marketing Email to our product page in Appsource. When recipient clicks on this links he is directed to the URL with some extra code for tracking. Due to this extra cod read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
November 25, 2022 02:36
Hi @JUdding , Funny coincidence, I experienced the same this morning in another scenario: When posting an Appsource link on LinkedIn, sometime...read more
Solved
SEdmands on November 24, 2022
Hi, I'm looking for a way to bulk update the sender of all our automated emails to a new Email address. We had to rebrand and now have a new domain. I have changed the contact settings to the new email address, but when I now go into an Email, it no read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 24, 2022 04:09
Hi @SEdmands , As far as I know this is not possible, I'm not aware of any bulk editing options for marketing emails. You would have to edit e...read more
InciteJoe on November 23, 2022
I used to go into the Asset Marketplace and use some of the free email templates as a starting basis, or even some of the custom modules that were compatible with email. Now that email templates are no longer available in the Marketplace, is t read more
0 upvote
2 Replies
Recognized Expert | Elite Partner
November 23, 2022 13:08
@InciteJoe I'm personally a fan of creating simple templates in the drag and drop editor instead of the real fancy ones, FWIW.
AKubrin9 on November 22, 2022
Hello, HS Community, I'm having some trouble with the way an email newsletter displays on mobile devices. The stacking order is off. Instead of alternating elements (image, entry, image, entry), I get image, entry, image, image, entry, entry. The read more
0 upvote
5 Replies
Participant
November 24, 2022 00:35
Hi @AKubrin9 , This needs to be done on the backend level. From Marketing -> Files and Template -> Design Studios you can access your cod...read more
JdeRocquigny on November 22, 2022
When sending a marketing email on behalf of a user by using using the send from and reply to email address associated to that user, we as the marketing group can see the tracked replies count but wondering why the content of the replies are not bein read more
Recognized Expert | Partner
November 23, 2022 09:51
@JdeRocquigny correct, you don't want to add individual emails. What I would do is something like this: if the email is sent from Contact Ow...read more
Solved
JBLindberg on November 22, 2022
We're new to HubSpot, and we are currently using the Free tools. We have multiple users set up in our HubSpot (let's call them user1, user2, etc.) When user1 sends an email to an individual contact, and they reply, we can see the reply body w read more
0 upvote
5 Replies
Accepted Solution
Recognized Expert | Partner
November 22, 2022 17:06
Hi @JBLindberg to see replies, you would need to send from either user1 or user2 email, but use a reply-to address that is a group email that is co...read more
Solved
AKubrin9 on November 21, 2022
Hello experts, I am working on an email newsletter, and I accidentally modified the original template without saving a copy. Now I'd like to recover the original template. How can I do that? Thank you in advance. AK
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 21, 2022 21:31
Hi @AKubrin9 , As a first step, I'd recommend cloning the marketing email to have a copy of your latest work. (You'll change the email back to...read more
AMares3 on November 21, 2022
Hi All, I am in the process of creating a marketing email and sent a test out to a few members of our team asking for feedback. The main feedback was that the content of the email seemed "squished." However, the content looks very spread ou read more
0 upvote
3 Replies
Key Advisor | Diamond Partner
November 22, 2022 06:58
@AMares3 That would be the best solution forward unfortunately, but if you purchased from the theme marketplace you could log a support ticket wit...read more
RitikAgarwal on November 20, 2022
I have been working to get the properties (at contact and company level) to segment them into different buckets to send out different micro campaigns. I could think of these properties as the following - Contact level [CT] read more
0 upvote
1 Reply
Hall of Famer | Partner
November 20, 2022 23:37
Hi @RitikAgarwal , Could you share a bit more context regarding the goal of this segmentation and the micro campaigns?? Generally, if you feel...read more
Solved
AKubrin9 on November 20, 2022
Hi all, I'm cooking up my first newsletter, using the basic email template in the HS marketing section. I'm a little stumped by this section at the bottom of the email: Invite people to share your newsletter with their colleagues or on social me read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
November 20, 2022 21:34
Hi @AKubrin9 , With a Marketing Hub Starter subscription, you can create a web version of your email: https://knowledge.hubspot.com/email/cre...read more
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