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EAste11 on Setembro 06, 2024
Hello, I'm trying to solve a doubt I have about the property "internal hubspot id", since I noticed that automated email can have multiple internal hubspot ids, m aking the analytics for each email in a campaign difficult. Is someone Leia mais
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1 Respostas
Setembro 06, 2024 11:44
Hi @EAste11 , Multiple HubSpot IDs for an email occur because each edit or version creates a new ID. This can complicate analytics. Solutions,...Leia mais
CKaliszuk on Setembro 05, 2024
I'm hoping you can help us rather urgently. A while ago, I was creating several emails in preparation for a partnership launch and put in a bunch of Co-branded headers and footers; however, for some reason, it has altered all of our old email header Leia mais
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1 Respostas
Setembro 06, 2024 11:51
Hi @CKaliszuk , It sounds like the issue may be related to a shared email template or module that was edited and applied across multiple emails, ...Leia mais
Solucionado
GSoares on Setembro 04, 2024
Hello, Today, I sent my first mass email using Hubspot, with an explosive hard bounce rate of almost *13%* and zero soft bounces. My sentout was canceled after sending to the first 200 contacts. I am curious to know what happened. I used the conta Leia mais
Solução Aceita
Participante | Parceiro
Setembro 04, 2024 23:54
Hi @GSoares , A 20% decay rate over that period is high but not unheard of, especially if the list hadn't been cleaned recently. Another reaso...Leia mais
Solucionado
LoganW on Setembro 03, 2024
Wondering the timeline an email must remain open before it tracks that the email was in fact "opened". I have read the other articles about adding a picture and all that, which is helpful. Curious though how long it needs to be open before it regi Leia mais
0 avaliações positivas
2 Respostas
Solução Aceita
Gerente da Comunidade
Setembro 04, 2024 12:54
Hi @LoganW , Thanks for reaching out to the Community! All marketing emails will include a tracking pixel that will allow HubSpot to t...Leia mais
Solucionado
IBrown4 on Setembro 03, 2024
Hi everyone, We are getting the errors "SPF doesn't include Hubspot" and "No DMARC policy" Could you tell me if I should change the DNS settings on the website server or on the server where the domain is hosted? Our website is on one server but t Leia mais
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3 Respostas
Solução Aceita
Membro do Hall da Fama
Setembro 03, 2024 17:24
@IBrown4 you're going to want to configure your email sending domain, here are the instructions. This will require you to take information ...Leia mais
Solucionado
Nipaww on Setembro 03, 2024
Hello, I have faced a problem. I request my admin to give me permission to send marketing emails. The permission it on from acces -tab from my profile. But still I am not able to create emails, the button is greyed out and states that I need the pe Leia mais
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1 Respostas
Solução Aceita
Autoridade no assunto | Parceiro Platinum
Setembro 03, 2024 11:27
Hey @Nipaww you likely just have view access for emails, your admin needs to set edit access for emails on your user account:
MVirginiaBarr on Agosto 30, 2024
Hi, I'm creating an email template to send to my customers when the deal's arrival date is close. In my deal object, I have a property called 'Arrival Date,' and I want to obtain the day of the week for that date to include in the email content. Leia mais
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1 Respostas
Gerente da Comunidade
Setembro 02, 2024 02:50
Hi @MVirginiaBarr and welcome! We are delighted to have you here! Great question, thanks for asking the Community! I have found similar threads...Leia mais
Solucionado
BMelville on Agosto 28, 2024
Has anyone successfully managed to use HubSpot as an email tool to send widespread internal communications to staff? If so, can you share best practices and how you were able to distinguish internal stats (opens, clicks) from external marketing emai Leia mais
0 avaliações positivas
3 Respostas
Solução Aceita
Membro do Hall da Fama
Agosto 28, 2024 11:58
you're welcome @BMelville there are so many options now, it really depends on what type of communications you're doing, your goals, etc. and what y...Leia mais
Solucionado
PVasques on Agosto 28, 2024
Hi, For new licenses after the launch of the new navigation, the Email Marketing Folders option is no longer available. Has there been any communication from HubSpot regarding this situation? or is it a bug? Thanks, Pedro
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1 Respostas
Solução Aceita
Membro do Hall da Fama
Agosto 28, 2024 11:20
@PVasques I've heard a few questions about the folders for emails and from what I gather it's not a bug, but a change to the interface. I couldn't ...Leia mais
AFinance7 on Agosto 27, 2024
Hi there, I was wondering if there is a way that we can track our email marketing lists, so that we can pull reports of which contact was sent x email at x time. For example, we have an email that we plan to send out to our marketing list on 3 oc Leia mais
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1 Respostas
Conselheiro(a) de destaque
Agosto 28, 2024 09:01
It sounds like this should be on a workflow. Do you have a professional or enterprise hub license with access to workflows? If not, then you might no...Leia mais
Solucionado
alexagatiss on Agosto 26, 2024
Hi all, I'm hoping to embed a poll into a marketing email so that when someone opens the email all they have to do is click "yes" or "no" for a single question and we will recieve important information. I know that there are some built in features Leia mais
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1 Respostas
Solução Aceita
Participante de valor | Parceiro Diamante
Agosto 27, 2024 06:14
Hi @alexagatiss To the best of my knowledge, email clients still do not support much in the way of interactive content. This means that any ...Leia mais
Solucionado
JLucht on Agosto 26, 2024
Hey Guys, we are considering using a QR Code to create a auto-mail to the user that provides product info and resources. So the way we think about it is as follows: -User scans QR - Redirect to a page that asks for email adress - User receives Leia mais
0 avaliações positivas
1 Respostas
Solução Aceita
Membro do Hall da Fama | Parceiro
Agosto 26, 2024 02:19
Hi @JLucht , Yes, here's what you would have to do: Create a form and follow-up email: https://knowledge.hubspot.com/forms/create-forms ...Leia mais
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