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  • alexander-mrohs on October 25, 2021
    0 upvotes
    1 Replies
    Hi all, I'm using a setup with an subdomain as email sending address ( contact@mail.company.com ) and a reply-to-address which is contact@company.com. But we see more and more cases, where a contact tries to reply to the sending address inste...
    Reply
    Community Manager
    October 25, 2021 15:00
    Hello @alexander-mrohs , I wanted to add a few top experts to share their ideas, @jopnelli @Jonno_Price any recommendations to @alexander-mroh...
  • MVacher on October 21, 2021
    0 upvotes
    1 Replies
    Hello everyone, I had a free account I used to create drafts for social media during 7 days. When it ended, I finally upgrade my subscription for a pack that does not include Social Media Marketing... This means I can't acess those draft anymore, an...
    Reply
    October 21, 2021 06:36
    Hi @MVacher . First of all...Welcome to Hubspot! Without the permission to view that area, I'm not sure there's anything you can do. I doubt your co...
  • JDeRolph on October 19, 2021
    0 upvotes
    1 Replies
    Hello - Looks like the Hubspot email Newsletter that I get offers a clean and simple look as does their Blog posts. My question is this same look available to those of us that are using the services provided and can we use some Google fonts within t...
    Reply
    Community Manager
    October 19, 2021 19:44
    Hi John, thank you for your post. Google Fonts is available for custom coded email templates. You can find more details here: Use fonts in Hub...
  • PhilZ87 on October 19, 2021
    0 upvotes
    1 Replies
    Hello, I think i found a bug in the email creator. When creting an email with a HubSpot template I can select between all existing personalization tokens but when I select custom Templates I only can choose between contact, company, office locat...
    Reply
    October 19, 2021 06:23
    Hi @PhilZ87 this doesn't solve your issue right now but I found this article updated 08/24/21: Personalize your content (hubspot.com) And it ...
  • Solved
    Radwalhusiny on October 17, 2021
    0 upvotes
    6 Replies
    Hi 🙂 How to display images side by side in email wit mobile preview? I can't find "email template" in menu, to switch responsive template to basic!
    Reply
    October 21, 2021 06:17
    Hi @HPensado ! For social icons and other elements that should always appear within an email or other template you should set them up in Design Mana...
  • PAllmond on October 15, 2021
    0 upvotes
    1 Replies
    Is hubspot a viable (I'm sure it is capable) platform for managing 10s or 100s of thousand of contacts that are not and may never be related to deals? Like a huge email marketing list you'd build with Infusionsoft, Ontraport, ActiveCampaign, etc. ...
    Reply
    Community Manager
    October 18, 2021 15:23
    Hello @PAllmond , I wanted to invite a few top experts to add their ideas in this conversation. @MariaMilea @dkurt3 @GuyTaylor any recommen...
  • Solved
    LEvans79 on October 12, 2021
    0 upvotes
    3 Replies
    Hi, I am new to hubspot. I need to create a form for my website so that people can choose to subscribe to my mailing list. I am only using the freemium tools at this point. I do not know how to create the form so I can put it up on my website...
    Reply
    Most Valuable Member
    October 13, 2021 10:47
    Nice, glad to hear!
  • RSharma3 on October 12, 2021
    0 upvotes
    1 Replies
    I have been tryingto use Hubspot account on my samsung s6 lite android tablet . Some parts where i am supposed to browse menus or lists work fine. But my issue comes up while creating an email or rearranging form fields, even while using a stylus, i...
    Reply
    Community Manager
    October 14, 2021 06:03
    Hi @RSharma3 , thank you for sharing! We would recommend to use the HubSpot email marketing tool in a desktop environment going forward: a s...
  • LBoan on October 12, 2021
    0 upvotes
    2 Replies
    Hi community. I am having troubles sending emails marketing. The recipients are less than the contacts included in the lists. Could anyone help me? Thanks in advance.
    Reply
    Member
    October 13, 2021 03:51
    I faced the email marketing issue but sir I am very thankful to you because the guide you gave here helped me to solve this issue.
  • EShumely on October 12, 2021
    0 upvotes
    5 Replies
    I pass an entire text via costume field. the text contains newlines and overall looks readable on the platform. when I add this field to an email it removes all of them. (much like it does on the details history) How can I force HubSpot to maintai...
    Reply
    Most Valuable Member
    October 13, 2021 02:44
    Hi @EShumely , I'd assume it works for external emails as well, as usually the functionalities don't differ. Of course I'd recommend testing. ...
  • Solved
    AliD on October 12, 2021
    0 upvotes
    3 Replies
    I'm looking to create active lists for our monthly newsletter based on the lifecycle stages, ie one for customers, one for prospects and one for those in our industry. Does anyone know the best way of doing this? I've had a look at it but I'm gettin...
    Reply
    Most Valuable Member
    October 13, 2021 02:13
    Nice @AliD ! Glad it's resolved. If you want to make it easier for others to find this information, you can help them by accepting my earlier...
  • CBaroquillo on October 07, 2021
    0 upvotes
    11 Replies
    We are in the process of sending out bulk of emails now and we noticed that there is something wrong with the first names. when I checked the list of contacts, there are more contacts with incorrect first names. the record itself are incorrect. I e...
    Reply
    Most Valuable Member
    October 07, 2021 23:26
    Hi @CBaroquillo , In that case, unfortunately, the email was likely fully sent and the damage is done. You could import the correct informatio...
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