Email Marketing Tool

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Solved
Jaylin on June 13, 2025
Hello everyone, i created a form for collecting contact info. include phone number or some others. i want to know if the same person submit twice form, just the phone number is different. does the phone number will be coved by the sencond submissio read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
June 13, 2025 03:46
Hi @Jaylin , Yes, a second submission will overwrite values on the contact record if they're different. You can always access the value histor...read more
Solved
TLarson3 on June 12, 2025
Hey Hubspot World - Question for you all: If I enroll somone in a nurture workflow - say a 5 mail sequence with weekly delays - and at some point a quafilied record hits the email frequency cap, what happens to them in the workflow? I know read more
Accepted solution
Hall of Famer | Partner
June 12, 2025 16:01
Hi @TLarson3 , There is no such out of the box feature in HubSpot. With the cap enabled, emails will simply eve dropped if they surpass the li...read more
Solved
MariaDP on June 12, 2025
Hello! Is there a way we can add a calendar invite as attachment on email?
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
June 12, 2025 05:21
Hey @MariaDP HubSpot has a great article on how to create this available on our knowledgebase here .
Solved
Jaylin on June 12, 2025
Hi Everyone, we want to use the dedicated ID for email Marketing. so i want to know after i ppurchased the dedicated ID add on. Does HubSpot automatically assign an ID to us, or do we need to apply for it ourselves and then connect to HubSpot?
0 upvote
1 Reply
Accepted solution
Thought Leader | Platinum Partner
June 12, 2025 05:20
Hey @Jaylin just to confirm, do you mean the dedicated email sending IP? https://www.hubspot.com/products/marketing/dedicated-ip If so, onc...read more
Prioocare on June 11, 2025
Hi HubSpot Support, We’ve configured a form in our portal to send submission notifications to multiple internal recipients under our company domain. This setup has been working fine — all recipients have consistently received the notifications read more
0 upvote
7 Replies
Thought Leader | Platinum Partner
June 12, 2025 05:23
Hey @Prioocare can you confirm you've followed the steps outlined in this doc ? If you have and are still not receiving these maybe @Community...read more
Solved
kyleffotf on June 10, 2025
I don't understand why the rich text editor toolbar is missing the image button. It's as if some things you make in Hubspot have it and some don't.
0 upvote
2 Replies
Accepted solution
Participant
June 10, 2025 20:09
Hi Kyle! The image is it's own drag and drop module. Your screenshot is in the text, so click content in top left, then select the image module and d...read more
Solved
TRamsey3 on June 10, 2025
This seems like an obvious question but I have been unable to find a clear definition of what marketing contacts are. I need to have a clear idea of what they are in order to make decisions on adding more, especially when we are close to our thresho read more
0 upvote
3 Replies
Accepted solution
Participant | Diamond Partner
June 10, 2025 21:03
Hi @TRamsey3 , Marketing contacts in HubSpot are contacts that you designate to receive marketing communications, such as emails, ads, and other ...read more
Solved
Katss on June 04, 2025
Hello, all! I'm new to HubSpot. I have created a landing page with a form that should trigger an automated email once it's filled out. The LP, form, and email are all set up. However, I accidentally created the email as a regular email inst read more
0 upvote
3 Replies
Accepted solution
Key Advisor
June 07, 2025 09:33
@Katss wrote: I just tried creating a new one, but again, the automated option is locked. @Sjardo Email automation is not available in t...read more
ShogiEngineer on June 04, 2025
Our HubSpot account was recently migrated to a different server, within HubSpot's infrastructure, and as such our forms subdomain changed from ` https://share.hsforms.com` to ` https://share-na2.hsforms.com`. ` https://share-na2.hsforms.com` read more
0 upvote
8 Replies
Member
June 06, 2025 05:29
@albertsg I thought the same (they'd likely use a similar, or even the same, API), however nothing has changed even ~2 weeks after reporting the fal...read more
Solved
madesimplemedia on June 02, 2025
I want to limit the number of emails ,that the Email campaign tool sends per day. I can't find how to do it?
1 upvote
5 Replies
Accepted solution
Top Contributor | Gold Partner
June 03, 2025 08:34
Hi @madesimplemedia , Since you're using HubSpot Marketing Starter , some advanced features like Workflows and Batch Sending are only avai...read more
DEscott on June 02, 2025
I'm trying to draft an email but the editor just won't load. I can't drag/drop anything, I can't edit content, I can't even see content. I've followed the support advice (clear caching, log out/in again, try in incognito, try a different browser) an read more
0 upvote
4 Replies
Participant
June 04, 2025 07:25
Hi @DEscott As you have already tried clearing the cache, using incognito mode, switching browsers, and even changing networks, a few more thin...read more
Solved
OGimli on May 29, 2025
My company wants to use this feature where we send email directly from the Company page. We would like to paste HTML code directly into this file. We used to be able to do this with Close CRM. However, we are not sure how we can implement this read more
Accepted solution
Hall of Famer | Partner
May 29, 2025 06:32
@OGimli as far as I know, HubSpot does not support this in one-to-one emails. You can however always send the email from your email client (using t...read more
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