Hi There, We are trying to test multiple variables within an email: V1: SL1, Hero Text 1, CTA 1 V2: SL1, Hero Text 2, CTA 1 V3: SL1, Hero Text 1, CTA 2 V4: SL2, Hero Text 1, CTA 1 V5: SL2, Hero Text 1, CTA 2 and so forth Are there any tool read more
Hi Everyone, My Outlook Classic app on Windows hangs while scrolling down any marketing email I test from HubSpot. Has anyone faced the same issue and can suggest a solution or the reason for this behaviour of Outlook? The same email is working read more
Hey, @ManojK 👋 Thanks for your question. This type of issue can be complex because there are many variables that affect how an email is render...read more
We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more
@NGreasley - Dirstributiuon lists don't work for most things in HubSpot. It has to be a real email address.
I would recommend creating an ac...read more
We are going to surfacing our transactional mailings we sent to customers on our customer portal to provide them a way to see what is sent to them in addition to their inbox. We know how to surface the email but I'm looking for the best way to trac read more
Hi @JMistretta -
Adding utms to links will allow you to track page views. If the notifications are viewed as a web page in your portal, the an...read more
So I've just started working with the HubSpot drag and drop email editor and I'm officially confused. I want the paragraph style to be: font-family: Arial, helvetica, sans-serif font-size: 16px line-height: 19px margin-bottom: 10px The margin- read more
Hi there. We are using HubSpot's Membership/Private Content functionality for our website. I'm trying to figure out a way to dynamically create a webpage (behind a login) that would allow the user to manage their email subscription preferences, rath read more
Hey, @katjmars . So, short answer: there isn’t a native way in HubSpot to surface that exact contact-specific subscription preferences page inside ...read more
I know how to fix names in Workflows using the Format Data action, but is there a way to do this in single-send emails? I have the "fix formatting issues" automations set up already, but due to our specific use case with our data upload it is no read more
Hi @LJohnson73 ,
Unfortunately, you can't change name case automatically in single-send emails. The Format Data action only works in workflows...read more
Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following read more
Hi @HByrt ,
Unfortunately not, no – your approach of doing two exports (email performance + contacts), then combining the data using VLOOKUP i...read more
We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and read more
Sure! Could you tell me a bit more about what you're looking for with email marketing? For example: Are you promoting a product, service, or content (like a blog or recipe book)? Do you want help writing an email, setting up a campaign, or c read more
Hi there, Thanks for reaching out! I’d be happy to help with email marketing. To make sure I give you the best advice, could you tell me a little...read more
Hi I am trying to edit a cloned email, but the whole window is greyed out, so I cant edit it. I can alter the settings, and the send and schedule tab, but the edit tab is not functioning. Any help is much appreciated. Thanks Alban
Hi Karsten, You are correct, it is something to do with the browser, as it now works fine using another browser. I cleared the cache but that has no...read more
I have send emails to marketing list from hubspot and I have downaloded the opened Email list. But when i downloaded the CSV file it only shows the email address and true or false option. I want the whole information (first name,last name, title e read more
Hi @AThorat5 ,
You would have to download that contact list from the contact index page or list tool: https://knowledge.hubspot.com/import-an...read more