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juliatorres on April 29, 2025
Has anyone explored Branded Mail for Apple IOS 18? I’m looking into its implementation through HubSpot and had a few questions: AI Summarisation : Does Apple generate the same summary for all users, or is it personalised per user? Categori read more
Most Valuable Member | Diamond Partner
April 30, 2025 16:21
Thanks for the tag @BérangèreL . Hi @juliatorres and welcome to the Community! That's an interesting question. I think when we combi...read more
Solved
PHolland3 on April 26, 2025
HubSpot will not recognize a Word doc in a link when uploaded to the File Manager, only PDFs. Keep getting "Untitled" blank popups
0 upvote
5 Replies
Accepted solution
Top Contributor | Platinum Partner
April 28, 2025 06:13
Hi @PHolland3 , HubSpot lets you upload Word documents without any problem, but the issue actually comes from how web browsers handle them. Unlike ...read more
FJ_richter on April 25, 2025
To insert banner ads into a HubSpot email, I: Create a new section Add a html module Paste ad code in the html module In an email, I applied a Smart Content rule to the first ad html module. It worked perfectly. However, the same Smart Con read more
0 upvote
2 Replies
April 30, 2025 02:58
Hi @FJ_richter Why does this happen? When you copy or duplicate an existing HTML module in HubSpot especially one that contains Smart Content Hu...read more
Solved
MariaDP on April 25, 2025
Hi everyone! I am currently in the process of doing an outreach to potential leads, and would like the email to be as personalized as possible. Is there any way I can automate the associated company to the owner in the body itself? Ex read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
April 25, 2025 03:14
Hi @MariaDP , Yes, this can be done with personalization tokens: This would pull the value from the contact property Company ...read more
LauraFH on April 25, 2025
Hallo zusammen, wir nutzen aktuell die kostenlose Variante, in der eine Automatisierung inkl. einer Automatisierten E-Mail enthalten ist. Aktuell haben wir ein Formular erstellt, bei dem nach Einsenden mit etwas Zeitverzögerung eine Follow-U read more
0 upvote
3 Replies
Hall of Famer | Partner
April 25, 2025 07:19
@LauraFH hattet ihr zuvor eine E-Mail erstellt und gelöscht? HubSpot zählt bei diesen Limits häufig nicht aktuell aktive Assets, sondern jemals ers...read more
Solved
Jaylin on April 22, 2025
Hello Good Morning! for the digital marketing, we need to track the customer's action and the send some marketing email to them. so we connect the magento with HubSpot by API so that we can get some data. but there is a problem, if a user who h read more
0 upvote
2 Replies
Accepted solution
Contributor
April 23, 2025 00:39
Hi @Jaylin The Hubspot tracking code will track for sessions, views, and certain events like form submissions If you want to expand the track...read more
Solved
Campofelice on April 22, 2025
Hi, I have an issue by turning off a form. I have sent a newsletter months ago and I have linked a form by clicking directly on a phrase. Now I would like to turn off the form so that people can no longer fill out the form. How can I do that? Th read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
April 22, 2025 10:25
Hi @Campofelice , Unfortunately forms cannot be unpublished. You can either remove the form embed code manually or delete the form to disab...read more
Solved
Iscrisvesu on April 21, 2025
I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 21, 2025 06:37
Hi @Iscrisvesu , Contacts that have reached the end of a workflow have completed it (left the workflow) and will not experience any new additi...read more
Solved
CPizzi823 on April 18, 2025
Hi There, We are trying to test multiple variables within an email: V1: SL1, Hero Text 1, CTA 1 V2: SL1, Hero Text 2, CTA 1 V3: SL1, Hero Text 1, CTA 2 V4: SL2, Hero Text 1, CTA 1 V5: SL2, Hero Text 1, CTA 2 and so forth Are there any tool read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 18, 2025 11:12
Hi @CPizzi823 , Other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Allow-a-multivariate-of-A-B-C-D-tests-...read more
Solved
ManojK on April 17, 2025
Hi Everyone, My Outlook Classic app on Windows hangs while scrolling down any marketing email I test from HubSpot. Has anyone faced the same issue and can suggest a solution or the reason for this behaviour of Outlook? The same email is working read more
0 upvote
2 Replies
Accepted solution
Community Manager
April 17, 2025 19:35
Hey, @ManojK 👋 Thanks for your question. This type of issue can be complex because there are many variables that affect how an email is render...read more
Solved
NGreasley on April 17, 2025
We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more
Accepted solution
Recognized Expert | Platinum Partner
April 17, 2025 05:29
@NGreasley - Dirstributiuon lists don't work for most things in HubSpot. It has to be a real email address. I would recommend creating an ac...read more
Solved
JMistretta on April 16, 2025
We are going to surfacing our transactional mailings we sent to customers on our customer portal to provide them a way to see what is sent to them in addition to their inbox. We know how to surface the email but I'm looking for the best way to trac read more
0 upvote
3 Replies
Accepted solution
Recognized Expert | Platinum Partner
April 17, 2025 09:16
Hi @JMistretta - Adding utms to links will allow you to track page views. If the notifications are viewed as a web page in your portal, the an...read more
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