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Hdento1 3月 09日, 2026
We are sending test emails to on our of employees and the test emails are not being sent, delivered, or anything. We've checked spam, added our email to their safelist and still nothing is working. Could use some help in getting this resolved!
0 いいね!
1 コメント
殿堂入り | Solutions Partner
3月 09日, 2026 12:48
Hi @Hdento1 , HubSpot has a few more troubleshooting steps listed here: https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-s...続きを読む
GRichardson29 3月 05日, 2026
Some of our customers are hitting a roadblock when they try to submit a form to register them for an event. It seems to be with this company size field. Is there a known issue?
0 いいね!
1 コメント
殿堂入り | Solutions Partner
3月 06日, 2026 00:03
Hi @GRichardson29 , How exactly are you sharing this form? With a direct link or embedded on a page? Can you share a link to the form? ...続きを読む
解決済み
DJohnson4 3月 05日, 2026
Hi, does anyone know if it is possible to BCC specific marketing emails? I know you can add a BCC Compliance email to every email in the setting, but I only want to apply it to specific ones. Use Case: When we send out incident response email 続きを読む
ベストアンサー
HubSpot Employee
3月 05日, 2026 11:15
Hey @DJohnson4 If you’re sending these emails via Workflows , you can use the “ Send internal marketing email ” action as a workaround. T...続きを読む
解決済み
GRichardson29 3月 04日, 2026
HubSpot marketing emails are showing the compliance footer (unsubscribe/address) and then the sender’s Outlook signature underneath, which looks messy. What is the recommended way to handle signatures in HubSpot marketing emails when Outlook also ad 続きを読む
0 いいね!
4 コメント
ベストアンサー
殿堂入り | Solutions Partner
3月 06日, 2026 00:07
@GRichardson29 have you confirmed if the team are manually forwarding these emails? Marketing emails in HubSpot don't consider sales email si...続きを読む
解決済み
Christian_Zak 3月 03日, 2026
We are new to HS and currently creating our marketing emails in Outlook but when we copy / paste into HubSpot we lose all of the formatting. Guessing this is HTML related, but is there a work around or preferred text editor to use that will transla 続きを読む
0 いいね!
5 コメント
ベストアンサー
投稿者 | Diamond Partner
3月 03日, 2026 16:57
I would recommend creating Marketing emails (or, in other words, all emails located under Marketing -> Email in the menu) directly in the HubSpot ...続きを読む
解決済み
CLBF 2月 27日, 2026
Hi! I created a marketing email that is sent out automatically to the customer when a ticket reaches a certain status. Within that email, I put a button, but I want to create a workflow where someone is internally notified when the button is clicked 続きを読む
0 いいね!
1 コメント
ベストアンサー
殿堂入り | Solutions Partner
2月 27日, 2026 13:20
Hi @CLBF , Automated ticket emails are considered marketing emails - in a ticket based workflow, you can enroll a ticket when it's associated ...続きを読む
解決済み
1TSS2 2月 26日, 2026
The From and Reply-to address of my marketing emails are usually set to an alias. I know that the current limitation now is that "HS cannot track replies for an alias of a connected inbox. You must use the connected inbox directly as the From addres 続きを読む
0 いいね!
2 コメント
ベストアンサー
殿堂入り | Solutions Partner
2月 27日, 2026 00:09
Hi @1TSS2 , As far as I know, this is not possible, no. You'd have to find a way to use a sending address that you can connect as a team email...続きを読む
解決済み
SunshineStaffin 2月 26日, 2026
Hi everyone — I was able to follow HubSpot Support’s suggested steps, but the result isn’t correct and I’m hoping someone can help me troubleshoot. Goal: Create a list of contacts who have never received a marketing email . What I did (per Hub 続きを読む
1 いいね!
2 コメント
ベストアンサー
ソートリーダー | Platinum Partner
2月 27日, 2026 02:43
Hi @SunshineStaffin This list is currently of contacts who have an email address but have no recorded marketing email activity in the system. F...続きを読む
解決済み
JTesoriero 2月 26日, 2026
Hello - We have Marketing Hub Professional, and need a way to avoid sending emails to the same contacts across workflows in the same time period. For example, we have Workflow A Workflow B These are going to audiences that may overlap. 続きを読む
0 いいね!
7 コメント
ベストアンサー
参加者
2月 26日, 2026 12:48
Hi @JTesoriero You could solve this with the send frequency setting, which is available with Marketing Hub enterprise Go to settings > tolls...続きを読む
解決済み
Vidya3050 2月 24日, 2026
Hello Community Members, I need help on this. IN Hubspot - I need to develop a calendar for all the Email sends (includes single and multi sends with different fixed dates) The multi-sends we do are for webinars and events, which basica 続きを読む
1 いいね!
3 コメント
ベストアンサー
キーアドバイザー
2月 26日, 2026 10:53
Hey @Vidya3050 , yeah this is a known gap, workflow emails just don't populate the marketing calendar no matter what you do with delays or fixed da...続きを読む
解決済み
JMinke 2月 18日, 2026
Hi all, I have a starter subscription and have a question regarding the marketing email footer language. My HubSpot user interface is set to Dutch and I've created different email campaigns: some are sent to English-speaking customers and 続きを読む
1 いいね!
3 コメント
ベストアンサー
キーアドバイザー
2月 18日, 2026 18:12
Hey @JMinke This is a known quirk with HubSpot's email footer. The mandatory office address block pulls the country name based on your portal's ...続きを読む
解決済み
MThomas96 2月 18日, 2026
Hi, I have a list of 450 contacts that I want to send an email out to over a few days. Is there an easy way to set the number of emails are sent at a time?
0 いいね!
3 コメント
ベストアンサー
殿堂入り | Solutions Partner
2月 18日, 2026 14:51
Hi @MThomas96 , On a Marketing Hub Starter subscription, no, you can't stagger sends. On the Professional and Enterprise tier this can be solv...続きを読む
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