Our company uses tools like glockapps.com, mail-tester.com and others to test marketing email for spam filtering and deliverability testing. We have created marketing emails that we want to test with these tools before sending to clients to ma Beitrag ansehen
Hi @plavallee ,
Welcome to the Community!
If you're sending a 'regular' marketing email (not automated) then you could clone the email...Beitrag ansehen
We are sending test emails to on our of employees and the test emails are not being sent, delivered, or anything. We've checked spam, added our email to their safelist and still nothing is working. Could use some help in getting this resolved!
Hi @Hdento1 ,
HubSpot has a few more troubleshooting steps listed here: https://knowledge.hubspot.com/marketing-email/not-receiving-hubspot-s...Beitrag ansehen
Some of our customers are hitting a roadblock when they try to submit a form to register them for an event. It seems to be with this company size field. Is there a known issue?
Hi @GRichardson29 ,
How exactly are you sharing this form? With a direct link or embedded on a page? Can you share a link to the form?
...Beitrag ansehen
Hi, does anyone know if it is possible to BCC specific marketing emails? I know you can add a BCC Compliance email to every email in the setting, but I only want to apply it to specific ones. Use Case: When we send out incident response email Beitrag ansehen
Hey @DJohnson4
If you’re sending these emails via Workflows , you can use the “ Send internal marketing email ” action as a workaround. T...Beitrag ansehen
HubSpot marketing emails are showing the compliance footer (unsubscribe/address) and then the sender’s Outlook signature underneath, which looks messy. What is the recommended way to handle signatures in HubSpot marketing emails when Outlook also ad Beitrag ansehen
@GRichardson29 have you confirmed if the team are manually forwarding these emails?
Marketing emails in HubSpot don't consider sales email si...Beitrag ansehen
We are new to HS and currently creating our marketing emails in Outlook but when we copy / paste into HubSpot we lose all of the formatting. Guessing this is HTML related, but is there a work around or preferred text editor to use that will transla Beitrag ansehen
I would recommend creating Marketing emails (or, in other words, all emails located under Marketing -> Email in the menu) directly in the HubSpot ...Beitrag ansehen
Hi! I created a marketing email that is sent out automatically to the customer when a ticket reaches a certain status. Within that email, I put a button, but I want to create a workflow where someone is internally notified when the button is clicked Beitrag ansehen
Hi @CLBF ,
Automated ticket emails are considered marketing emails - in a ticket based workflow, you can enroll a ticket when it's associated ...Beitrag ansehen
The From and Reply-to address of my marketing emails are usually set to an alias. I know that the current limitation now is that "HS cannot track replies for an alias of a connected inbox. You must use the connected inbox directly as the From addres Beitrag ansehen
Hi @1TSS2 ,
As far as I know, this is not possible, no. You'd have to find a way to use a sending address that you can connect as a team email...Beitrag ansehen
Hi everyone — I was able to follow HubSpot Support’s suggested steps, but the result isn’t correct and I’m hoping someone can help me troubleshoot. Goal: Create a list of contacts who have never received a marketing email . What I did (per Hub Beitrag ansehen
Hi @SunshineStaffin This list is currently of contacts who have an email address but have no recorded marketing email activity in the system.
F...Beitrag ansehen
Hello - We have Marketing Hub Professional, and need a way to avoid sending emails to the same contacts across workflows in the same time period. For example, we have Workflow A Workflow B These are going to audiences that may overlap. Beitrag ansehen
Hi @JTesoriero You could solve this with the send frequency setting, which is available with Marketing Hub enterprise Go to settings > tolls...Beitrag ansehen
Hello Community Members, I need help on this. IN Hubspot - I need to develop a calendar for all the Email sends (includes single and multi sends with different fixed dates) The multi-sends we do are for webinars and events, which basica Beitrag ansehen
Hey @Vidya3050 , yeah this is a known gap, workflow emails just don't populate the marketing calendar no matter what you do with delays or fixed da...Beitrag ansehen
Hi all, I have a starter subscription and have a question regarding the marketing email footer language. My HubSpot user interface is set to Dutch and I've created different email campaigns: some are sent to English-speaking customers and Beitrag ansehen
Hey @JMinke
This is a known quirk with HubSpot's email footer. The mandatory office address block pulls the country name based on your portal's ...Beitrag ansehen