Hello Good Morning! for the digital marketing, we need to track the customer's action and the send some marketing email to them. so we connect the magento with HubSpot by API so that we can get some data. but there is a problem, if a user who h read more
Hi @Jaylin The Hubspot tracking code will track for sessions, views, and certain events like form submissions If you want to expand the track...read more
Hi, I have an issue by turning off a form. I have sent a newsletter months ago and I have linked a form by clicking directly on a phrase. Now I would like to turn off the form so that people can no longer fill out the form. How can I do that? Th read more
Hi @Campofelice , Unfortunately forms cannot be unpublished. You can either remove the form embed code manually or delete the form to disab...read more
I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?
Hi @Iscrisvesu ,
Contacts that have reached the end of a workflow have completed it (left the workflow) and will not experience any new additi...read more
Hi There, We are trying to test multiple variables within an email: V1: SL1, Hero Text 1, CTA 1 V2: SL1, Hero Text 2, CTA 1 V3: SL1, Hero Text 1, CTA 2 V4: SL2, Hero Text 1, CTA 1 V5: SL2, Hero Text 1, CTA 2 and so forth Are there any tool read more
Hi Everyone, My Outlook Classic app on Windows hangs while scrolling down any marketing email I test from HubSpot. Has anyone faced the same issue and can suggest a solution or the reason for this behaviour of Outlook? The same email is working read more
Hey, @ManojK 👋 Thanks for your question. This type of issue can be complex because there are many variables that affect how an email is render...read more
We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more
@NGreasley - Dirstributiuon lists don't work for most things in HubSpot. It has to be a real email address.
I would recommend creating an ac...read more
We are going to surfacing our transactional mailings we sent to customers on our customer portal to provide them a way to see what is sent to them in addition to their inbox. We know how to surface the email but I'm looking for the best way to trac read more
Hi @JMistretta -
Adding utms to links will allow you to track page views. If the notifications are viewed as a web page in your portal, the an...read more
So I've just started working with the HubSpot drag and drop email editor and I'm officially confused. I want the paragraph style to be: font-family: Arial, helvetica, sans-serif font-size: 16px line-height: 19px margin-bottom: 10px The margin- read more
Hi there. We are using HubSpot's Membership/Private Content functionality for our website. I'm trying to figure out a way to dynamically create a webpage (behind a login) that would allow the user to manage their email subscription preferences, rath read more
Hey, @katjmars . So, short answer: there isn’t a native way in HubSpot to surface that exact contact-specific subscription preferences page inside ...read more
I know how to fix names in Workflows using the Format Data action, but is there a way to do this in single-send emails? I have the "fix formatting issues" automations set up already, but due to our specific use case with our data upload it is no read more
Hi @LJohnson73 ,
Unfortunately, you can't change name case automatically in single-send emails. The Format Data action only works in workflows...read more
Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following read more
Hi @HByrt ,
Unfortunately not, no – your approach of doing two exports (email performance + contacts), then combining the data using VLOOKUP i...read more
We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and read more