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Solved
Jaylin on April 22, 2025
Hello Good Morning! for the digital marketing, we need to track the customer's action and the send some marketing email to them. so we connect the magento with HubSpot by API so that we can get some data. but there is a problem, if a user who h read more
0 upvote
1 Reply
Accepted solution
April 23, 2025 00:39
Hi @Jaylin The Hubspot tracking code will track for sessions, views, and certain events like form submissions If you want to expand the track...read more
Solved
Campofelice on April 22, 2025
Hi, I have an issue by turning off a form. I have sent a newsletter months ago and I have linked a form by clicking directly on a phrase. Now I would like to turn off the form so that people can no longer fill out the form. How can I do that? Th read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
April 22, 2025 10:25
Hi @Campofelice , Unfortunately forms cannot be unpublished. You can either remove the form embed code manually or delete the form to disab...read more
Solved
Iscrisvesu on April 21, 2025
I already had a workflow with 4 emails, these have already been sent and I would like to send new emails to the same list. Do I have to create a new workflow or if I add it as a new step to the workflow will it be sent?
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 21, 2025 06:37
Hi @Iscrisvesu , Contacts that have reached the end of a workflow have completed it (left the workflow) and will not experience any new additi...read more
CPizzi823 on April 18, 2025
Hi There, We are trying to test multiple variables within an email: V1: SL1, Hero Text 1, CTA 1 V2: SL1, Hero Text 2, CTA 1 V3: SL1, Hero Text 1, CTA 2 V4: SL2, Hero Text 1, CTA 1 V5: SL2, Hero Text 1, CTA 2 and so forth Are there any tool read more
0 upvote
2 Replies
Participant
April 18, 2025 12:57
Thank you very much!
Solved
ManojK on April 17, 2025
Hi Everyone, My Outlook Classic app on Windows hangs while scrolling down any marketing email I test from HubSpot. Has anyone faced the same issue and can suggest a solution or the reason for this behaviour of Outlook? The same email is working read more
0 upvote
2 Replies
Accepted solution
Community Manager
April 17, 2025 19:35
Hey, @ManojK 👋 Thanks for your question. This type of issue can be complex because there are many variables that affect how an email is render...read more
Solved
NGreasley on April 17, 2025
We've sent an email campaign out with a reply-to address that we have authenticated via HubSpot but it's a distribution list email and doesn't have it's own inbox, it's just an alias. None of us received any auto-replies from the first campaign ema read more
Accepted solution
Recognized Expert | Platinum Partner
April 17, 2025 05:29
@NGreasley - Dirstributiuon lists don't work for most things in HubSpot. It has to be a real email address. I would recommend creating an ac...read more
Solved
JMistretta on April 16, 2025
We are going to surfacing our transactional mailings we sent to customers on our customer portal to provide them a way to see what is sent to them in addition to their inbox. We know how to surface the email but I'm looking for the best way to trac read more
0 upvote
3 Replies
Accepted solution
Recognized Expert | Platinum Partner
April 17, 2025 09:16
Hi @JMistretta - Adding utms to links will allow you to track page views. If the notifications are viewed as a web page in your portal, the an...read more
Solved
Batutis on April 16, 2025
So I've just started working with the HubSpot drag and drop email editor and I'm officially confused. I want the paragraph style to be: font-family: Arial, helvetica, sans-serif font-size: 16px line-height: 19px margin-bottom: 10px The margin- read more
0 upvote
3 Replies
Accepted solution
Member
April 16, 2025 15:44
Hi @Batutis , You can change your email design through theme settings: Navigate to Marketing > Email in your HubSpot account. Click ...read more
Solved
katjmars on April 16, 2025
Hi there. We are using HubSpot's Membership/Private Content functionality for our website. I'm trying to figure out a way to dynamically create a webpage (behind a login) that would allow the user to manage their email subscription preferences, rath read more
Accepted solution
Contributor
April 16, 2025 22:51
Hey, @katjmars . So, short answer: there isn’t a native way in HubSpot to surface that exact contact-specific subscription preferences page inside ...read more
Solved
LJohnson73 on April 15, 2025
I know how to fix names in Workflows using the Format Data action, but is there a way to do this in single-send emails? I have the "fix formatting issues" automations set up already, but due to our specific use case with our data upload it is no read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
April 15, 2025 13:56
Hi @LJohnson73 , Unfortunately, you can't change name case automatically in single-send emails. The Format Data action only works in workflows...read more
Solved
HByrt on April 14, 2025
Hi Everyone. Is there a way to export Email Performance Data into an Excel spreadsheet so that you get more customer/company/contact information included that you do when you just export the "Performance Charts" PDF? We would like the following read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 15, 2025 00:03
Hi @HByrt , Unfortunately not, no – your approach of doing two exports (email performance + contacts), then combining the data using VLOOKUP i...read more
Solved
johnshimala on April 14, 2025
We sent a marketing email and it looks different depending on the version of Outlook that the recipient is using. The email appears just as it was designed when recipient is using current version of Outlook. But the email has extra blank bullets and read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
April 14, 2025 14:55
Hi @johnshimala , Is this email created using the drag and drop editor or does it have custom elements? Generally, Outlook is known to r...read more
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