Hi there, I am looking into the email creation functionality in the hope that we can create a supporting automated email (newletter) to the blog we are building in the HubSpot content area. One thing I would like this auotmated email to do is p read more
Our teams are creating a growing number of email templates using the Email Template tool. However, we’re currently unable to organize them effectively because custom folders aren’t supported. We’d love the ability to create and manage custom fol read more
Hi @SMontfoort ,
The best place for these kinds of requests is the HubSpot Ideas section of the community. Here is a similar idea where you c...read more
Hallo, bisher konnte ich die Mails im Marketing bzw. die Betreffzeile immer personalisieren mit dem Vornamen. Nun habe ich anscheinend eine Einstellung gelöscht und kann dies nicht mehr. Aktuell ist es so das ich beim Button personalisieren read more
@FJanson richtig, HubSpot erwartet einen Wert, hier ja "Hey", "Hallo" o.Ä. sein könnte und nicht zum Einsatz kommt, wenn alle Empfänger*innen einen...read more
I have been having issues with images not showing up in any emails. We have double checked the DNS and there is nothing wrong with it. I have uploaded all images through the file editor and ensured they are not too big of a size and also that they h read more
Hi @SSayed2 1. Confirm Image URL Accessibility Even if images are marked public, can they be accessed directly via the browser? Open the image U...read more
Hi everyone, I’m currently working on a personalized email in HubSpot and trying to retrieve associated CRM records using the crm_associations function. Here’s what I’m attempting: {{ crm_associations(contact.exportable_hs_id, "USER_DEFINE read more
Hi @panchitofrancia !
I understand how frustrating it can be to try and access associated CRM records in HubSpot emails—especially when it seems ...read more
Hi @MariaDP ,
Sure, this is explained here: https://knowledge.hubspot.com/marketing-email/analyze-your-marketing-email-campaign-performance ...read more
We have a unique HubSpot setup where multiple contacts could share an email address. Because of this we have created a custom object called Patients that are associated with a contact with one email address for our sending purposes.
Smart rul read more
Hi @BRegan ,
I'm not sure what exactly you're personalizing in your emails - but a contact list will flatten certain information, especially i...read more
Hello! My boss would like any email she sends from HubSpot to also be forwarded to her regular (Gmail, but viewed through Outlook) inbox. I know that any email sent from HubSpot will show up in her "sent" folder, but she also wants it to be forw read more
Hi @AReyes22 ,
If you're referring to one-to-one emails, this is not something that would be set up in HubSpot but as a rule directly in Gmail...read more
Hi, Hubspot seems to be sabotaging my business by blocking emails to customers mid-sale. Can anyone help? Customers are applying for my courses and Hubspot then blocks my acceptance email so they can't reach the payment stage?
@JAllanCCA I'm not going to argue on behalf of HubSpot. This is a user-to-user community and I can only offer my perspective as an experienced user...read more
We have a customer who sent an email and when the CEO viewed the email in dark mode, the text was purple. How can we prevent this from happening in the future?
Hi @Huntscape-Ops ,
Before sending, you can preview an email in dark mode: https://knowledge.hubspot.com/marketing-email/preview-how-your-ema...read more
Hey there, I linked our email domain to Hubspot and I would like to send some emails on behalf of our Events Director, is there any way I can have her signature at the bottom? Thanks!
Hi all, hoping someone has some advice here. We started with HubSpot (Enterprise) at the end of last year and until a couple days ago have had no problems with how our emails (drag & drop editor) appear in Outlook, but as of earlier this week, t read more
Hi @kate_unite , I'm not aware of any major/general issue on HubSpot's side so maybe it's something that only impacts your account. To be honest w...read more