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BMelville le Octobre 11, 2024
We are a non-profit org. and have received an internal request to begin sending monthly emails to contacts in our partner network (they do pay to be part of this network). The email message asks something along the lines of " As our partners, Lire la suite
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1 Réponse
Au panthéon de la communauté | Partenaire solutions
Octobre 11, 2024 12:54
Hi @BMelville , Generally, I don't recommend relying on a forum for legal advice. I'd always recommend to talk to your data privacy officer or...Lire la suite
Résolues
Joe_J le Octobre 11, 2024
Once you have created a saved section when building an email template, is there anyway to edit that section or rename it? I can't see a way of doing either which seems conuter-intuitive. You can save a section, use it in multiple emails, but you Lire la suite
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1 Réponse
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 11, 2024 08:56
Hi @Joe_J , That's correct – saved sections cannot be edited. You would have to add them to an email, edit them, resave that same section. ...Lire la suite
YHosono le Octobre 11, 2024
My marketing email was blocked due to some violation against the policy. Do you guys know how I can resolve the issue? Chat support gave me the only nice advice to ask the question here.
0 Mention J'aime
3 Réponses
Au panthéon de la communauté | Partenaire solutions
Octobre 11, 2024 09:28
@YHosono you can try, but there is no guarantee. An upgrade to paid will simply make it easier to discuss directly with HubSpot.
Résolues
LangMagic le Octobre 10, 2024
I connected my Gmail account to the inbox, but when I go to Inbox it doesn't show up, there are only options to add emails. What could I do to resolve this issue?)
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5 Réponses
Solution Acceptée
Leader d'opinion | Partenaire solutions Platinum
Octobre 10, 2024 07:04
Hey @LangMagic the HubSpot "inbox" on the menu is the conversations inbox. This is used as a team email, where all emails that go to the connecte...Lire la suite
Résolues
jgomez720 le Octobre 09, 2024
I really like using HubSpot. Awesome features and pretty simple to use. However, the email flagging is getting pretty annoying to deal with. Our emails keep getting "flagged for review" even on the simpliest change. We had an email get flagged for r Lire la suite
1 Mention J'aime
5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 10, 2024 00:13
Hi @jgomez720 , Could you share a screenshot of such a review notice? I've never come across this before – at least not outside of excessive b...Lire la suite
Résolues
Joe_J le Octobre 09, 2024
I'm new to HubSpot and trying to work out how best to use the first name/salutation personalisation. Rather than just using the generic and old fashioned "Hi name" at the beginning of an email, we like to incorporate the first name within the copy, Lire la suite
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 09, 2024 12:02
@Joe_J in that case you would have to use smart rules to display one version of the text without personalisation tokens. There isn't any feature in...Lire la suite
Résolues
KubaNowakowski le Octobre 09, 2024
Hi Community, I'm running into an issue with HubSpot's Marketing email sending limits. I'm using the Action > Send to More option to send individual confirmation emails to contacts who registered for our networking event. HubSpot is sho Lire la suite
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5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 09, 2024 04:59
Hi @KubaNowakowski , If you're on a Starter subscription, the fastest way to resolve this would by contacting HubSpot support – who can check ...Lire la suite
Résolues
GCriado7 le Octobre 07, 2024
Hola me ha salido este cartel tras enviar una campaña, tengo cuenta free, segui los pasos pero aun asi no me deja ver los resultados de la campaña lanzada
0 Mention J'aime
3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 07, 2024 15:42
Hola @GCriado7 , Esta es una de las formas que utiliza HubSpot para proteger la reputación de su infraestructura de envío. Los rebotes duros s...Lire la suite
Résolues
Aval le Octobre 07, 2024
Dear all We have been using the free version of HubSpot for last 18 months. Being a very small company we only send a few hundred marketing emails per month, all within the allowed limits. I typically open an old marketing email, clone it and re Lire la suite
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2 Réponses
Solution Acceptée
Au panthéon de la communauté
Octobre 09, 2024 13:40
@Aval I've never heard of this happening, can you confirm that none of the users in your account deleted the emails, whether intentionally or not? ...Lire la suite
Résolues
Urhaj le Octobre 04, 2024
Hello, new contacts registered via the marketing email form do not receive the emails. However, the contact limit is not exceeded. Could you help me? Thank you
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3 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 04, 2024 15:37
@Urhaj I expect you'll see one of two cases: Missing marketing contact status: Set contacts as marketing, then clone the email and send it agai...Lire la suite
Résolues
ChristoV le Octobre 04, 2024
Hi community, We use a third-party tool, ZeroBounce, to validate email addresses before sending marketing emails. Many of the emails are validated with the status Catch-all. ZeroBounce defines Catch-all emails as "emails impossible to validate w Lire la suite
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5 Réponses
Solution Acceptée
Au panthéon de la communauté | Partenaire solutions
Octobre 04, 2024 15:45
Hi @ChristoV , There are a few HubSpot properties which jump to mind here. You want to make sure they're reliable. Association of a contac...Lire la suite
yamlnz le Octobre 02, 2024
Hi there, I want to use a property called "birthday" in my marketing email. It's field type is Date Picker. If I used it by default like {{contact.birthday}} it shows something like "30/11/20" which is super confusing to recipients. I Lire la suite
1 Mention J'aime
4 Réponses
Membre
Octobre 03, 2024 16:27
That **bleep**. This is a super basic functionality for a marketing tool to have. Having another workflow would make maintenance a mess.
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